Kelsea Dunford
Abingdon
Summary
Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
Chilhowie Drug Co, INC.
08.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Waitress
Sisters' Cafe & Gifts
06.2022 - 08.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Cashier
Food City
12.2020 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Snack Bar Attendant
Hungry Mother State Park
05.2020 - 09.2021
- Monitored inventory and notified management of deficiencies or shortages.
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Delivered exceptional customer service by attending to individual needs and preferences.
- Balanced multiple responsibilities simultaneously while maintaining excellent attention-to-detail in all aspects of the Snack Bar Attendant role.
Education
Associate of Science - Nursing
Virginia Highlands Community College
Abingdon, VA05-2027
High School Diploma -
Marion Senior High School
Marion, VA08-2022
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
Timeline
Pharmacy Technician
Chilhowie Drug Co, INC.
08.2022 - Current
Waitress
Sisters' Cafe & Gifts
06.2022 - 08.2022
Cashier
Food City
12.2020 - 06.2022
Snack Bar Attendant
Hungry Mother State Park
05.2020 - 09.2021
Associate of Science - Nursing
Virginia Highlands Community College
High School Diploma -
Marion Senior High School
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