Kelsey Goodson
Chesapeake
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
Work History
Accounting/Office Admin
Norfolk Truck Center
09.2022 - 01.2025
- Boosted efficiency in accounts payable processing, negotiating payment terms with vendors for optimal cash flow management.
- Streamlined accounts payable processes for timely vendor payments and improved cash flow management.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
Bartender
Big Woodys Bar & Grill
09.2017 - 05.2021
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Server
Belmont House Of Smoke
10.2015 - 09.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
General Manager
Dairy Queen
04.2012 - 10.2015
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Set clear expectations and created positive working environment for employees.
Education
High School Diploma -
Oscar Smith High School
Chesapeake, VA06-2014
Skills
- Critical thinking
- Integrity in professional conduct
- Conflict resolution skills
- Time management
- Effective teamwork skills
- Client support
Timeline
Accounting/Office Admin
Norfolk Truck Center
09.2022 - 01.2025
Bartender
Big Woodys Bar & Grill
09.2017 - 05.2021
Server
Belmont House Of Smoke
10.2015 - 09.2017
General Manager
Dairy Queen
04.2012 - 10.2015
High School Diploma -
Oscar Smith High School
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