Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelsey Gregory

Fredericksburg,VA

Summary

Hardworking employee enthusiastic about learning Real Estate inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, communication and problem-solving abilities.

Overview

3
3
years of professional experience

Work History

Manager

Jersey Mike's
01.2024 - Current
  • Began as assistant manager in 2024, now promoted to General Manager in 2025.
  • Directly responsible for 15-20 employees daily.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Train new and existing employees to ensure compliance to Jersey Mike's Service Standards.
  • Managed labor costs and scheduling essential to the business.
  • Used industry expertise and customer service skills to resolve customer concerns and promote brand satisfaction.

Crew Member

Jersey Mikes
01.2022 - 01.2024
  • Took orders, prepared meals, and collected payments.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Worked well with teammates and accepted coaching from management team.

Education

Old Dominion University
Norfolk, VA

Germanna Community College
Locust Dale, VA
05-2027

Skills

  • Decision-making
  • Time management
  • Team leadership
  • Customer service
  • Canva
  • Conflict resolution
  • Problem-solving abilities
  • Effective communication

Timeline

Manager

Jersey Mike's
01.2024 - Current

Crew Member

Jersey Mikes
01.2022 - 01.2024

Old Dominion University

Germanna Community College

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Kelsey Gregory