Kelsey Hicks
Louisa
Summary
Dynamic professional with extensive experience in bartending and hair styling, notably at Tonic and Hair Cuttery. Proven ability to deliver exceptional customer service and manage inventory effectively. Skilled in POS systems and communication, consistently enhancing client satisfaction and operational efficiency in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Hairstylist - Booth Rent
Self-employeed
Alpine
06.2025 - 03.2026
- Executed haircuts, color treatments, and styling techniques, enhancing client satisfaction and loyalty.
- Consulted with clients to create personalized hairstyles and services tailored to individual preferences.
- Coordinated daily appointment schedule, optimizing client flow and maximizing time management.
- Maintained cleanliness and organization of workstations and tools.
Bartender/Server
Tonic
Charlottesville
08.2024 - 06.2025
- Delivered attentive customer service, ensuring order accuracy to enhance guest satisfaction
- Maintained comprehensive menu knowledge and adhered to food safety protocols to support safe dining
- Processed payments and coordinated with staff to streamline operations and improve service flow
Bartender
Lucky Blues
Charlottesville
10.2024 - 01.2025
- Mixed and served drinks while training new staff on drink preparation and customer service standards
- Maintained cleanliness and managed inventory to ensure efficient bar operations
- Resolved customer issues during late-night hours to enhance guest experience
Hair Stylist
Bristles Hair Design
Charlottesville
04.2024 - 06.2024
- Executed haircuts, coloring, and styling employing diverse techniques and tools to achieve client satisfaction.
- Consulted with clients to identify personalized hairstyles and treatments that enhance their appearance.
- Maintained cleanliness and organization of workstations and salon equipment.
Hair Stylist
Orchidée Salon and Spa
Fort Collins
03.2023 - 04.2024
- Consulted with clients to design personalized hairstyles and treatments that enhanced client satisfaction.
- Executed haircuts, coloring, and styling using diverse techniques to achieve client goals and preferences.
- Ensured cleanliness and organization of workstations and salon equipment to promote a safe and inviting salon environment.
Server/Hostess
Lazy Dog Bar & Grill
Loveland
04.2023 - 09.2023
- Delivered exceptional customer service in fast-paced dining environment, fostering positive guest experiences.
- Resolved guest complaints promptly, improving satisfaction and loyalty.
- Managed food and beverage orders using point-of-sale systems, ensuring accurate and timely service.
- Maintained cleanliness and organization of dining areas throughout shifts.
Hair Stylist
Hair Cuttery
Zions
10.2022 - 03.2023
- Executed haircuts, coloring, and styling with precision, utilizing a variety of techniques and tools to achieve client satisfaction.
- Consulted with clients to create personalized hairstyles and treatments that enhance individual styles.
- Ensured cleanliness and organization of workstations and salon equipment to provide a safe and welcoming environment.
Education
College in General Studies - Nursing
Piedmont Virginia Community College
Charlottesville, VA05-2028
Cosmetology -
Paul Mitchell The School
Woodbridge, VA05-2022
High School Diploma -
Louisa County High School
Louisa, VA05-2021
Skills
- Hair Styling
- Hair Color Techniques
- Color techniques
- Client Consultation
- Salon Management
- Time Management
- POS Systems
- Cash management
- Organizational Skills
- Communication
- Customer Service
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Hairstylist - Booth Rent
Self-employeed
06.2025 - 03.2026
Bartender
Lucky Blues
10.2024 - 01.2025
Bartender/Server
Tonic
08.2024 - 06.2025
Hair Stylist
Bristles Hair Design
04.2024 - 06.2024
Server/Hostess
Lazy Dog Bar & Grill
04.2023 - 09.2023
Hair Stylist
Orchidée Salon and Spa
03.2023 - 04.2024
Hair Stylist
Hair Cuttery
10.2022 - 03.2023
College in General Studies - Nursing
Piedmont Virginia Community College
Cosmetology -
Paul Mitchell The School
High School Diploma -
Louisa County High School