Kelsy Harris

• Had full creative control over what went on display on each floor of gallery and in conference rooms.
• Moved and handled various types of glass artwork with exceptional care.
• Ensure high level of guest interactions
• Gallery tours
• Oversee safety for all gallery objects and visitors
• Meticulously cleaned artwork.
• Maintained cleanliness of gallery space
• Demonstrated respect, friendliness and willingness to help wherever need. Often used artistic skill to complete small projects needed for hotel.
• Self-motivated, with strong sense of personal responsibility.
• Helped to maintain art collection records
• Ensures that all Gallery rules are followed
• Respond to visitor inquires in prompt and courteous manner
• Greet visitors and wish them farewell
• Answer incoming calls
• Performed some concierge duties for hotel including sending welcome emails, responding to guests' questions about hotel, recommendations for local attractions, tracking down and delivering amenities and making reservations.
• Provide accurate and timely communications across various departments via e-mail, text and written formats.
• Tracked employee birthdays & work anniversaries and passed around cards each month to be signed for the individuals celebrating.
• Ordered snacks once a month for employees and handed them out once week for employee appreciation.
• Communicated with a museum for the loan of a piece of artwork.
• Communicated with artists for repair of art work
• Communicated between departments when there was a special artist or guest staying at the hotel to ensure that they received VIP treatment
• Over saw an intern over the summer teaching him about the artwork, curating, and concierge work

Teaching assistant for Old Dominion University
Assisting with public classes
Assisting gaffers during their blowslots
Shop tasks

• Teaching assistant for Old Dominion University
• Assisting with public classes
• Assisting gaffers during their blowslots
• Shop tasks

• Five star rated on Wag! app
• Tailored walks for older dogs and dogs with variety of health concerns.
• Alerted owners immediately of health or behavior problems for speedy resolution and care.
• Led dogs away from hazards, obstacles and other animals to protect safety.
• Collected animal waste produced on walks and discarded in trash or approved receptacles.
• Maintained pace according to size, age and agility to offer individualized walking experience for each dog.

• Helped to train new waitstaff
• Washed Dishes
• Made coffee and made to order shakes/malts
• Cleaned front of house and bathrooms at end of every shift
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Bussed and reset tables to keep dining room and work areas clean.
• Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Stayed up-to-date on menu changes to help customers make food choices.
• Inspected dishes and utensils for cleanliness.
• Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Supervised restocking of salad bar and buffet for lunch and dinner service.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
• Folded napkins and prepared silverware sets to provide adequate supply for host station.
• Greeted new customers, discussed specials and took drink orders.
• Used cash registers and credit card machines to cash out customers.
• Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
• Prepared specialty desserts for customers for special occasions.

• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Bussed and reset tables to keep dining room and work areas clean.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Stayed up-to-date on menu changes to help customers make food choices.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Supervised restocking of salad bar and buffet for lunch and dinner service.
• Folded napkins and prepared silverware sets to provide adequate supply for host station.
• Greeted new customers, discussed specials and took drink orders.
• Used cash registers and credit card machines to cash out customers.
• Prepared specialty desserts for customers for special occasions.
• Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.