Dynamic professional with diverse experience in educational support and operational efficiency. Recognized for strong organizational skills and adaptability, committed to enhancing student engagement and improving processes.
Overview
4
4
years of professional experience
Work History
S.I Pass Leader
Virginia State University, Trojan Activites Board
Petersburg, VA
01.2026 - Current
Collaborated with faculty to identify areas of needed support in specific courses, addressing gaps in knowledge.
Evaluated Professor performance to provide constructive feedback and promote continuous improvement.
Supported students in navigating campus resources related to their academic success, including tutoring services and academic advising.
Implemented innovative teaching methods that resonated with diverse learning styles, improving overall comprehension.
Provided guidance on time management strategies, helping students achieve better work-life balance.
Maintained detailed records of session outcomes for ongoing evaluation and improvements.
Crew Leader
McDonald's Restaurant
Brooklyn, NY
12.2022 - Current
Supervised daily operations to ensure efficient service and adherence to quality standards.
Trained and mentored new crew members on procedures and customer service protocols.
Implemented process improvements that enhanced workflow efficiency in fast-paced environment.
Resolved customer complaints promptly, ensuring satisfaction and repeat business.
Trained employees in time management and proper ways to complete job duties.
Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
Office Assistant
Virginia State University, Trojan Activites Board
Petersburg, VA
01.2025 - 11.2025
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Strengthened office organization by implementing new filing systems and digital record-keeping practices.
Contributed to a positive work environment by fostering open communication among colleagues.
Peer Mediator
Origins High School
Brooklyn, NY
09.2022 - 06.2024
Mediated conflicts between peers to foster positive relationships and enhance school environment.
Facilitated group discussions to promote understanding and resolution of interpersonal issues.
Collaborated with faculty to develop conflict resolution workshops for student body engagement.
Trained new peer mediators on effective communication and problem-solving techniques.
Led peer mediation sessions, ensuring respectful dialogue and equitable participation among students.
Education
Biology
Virginia State University
Petersburg, VA
05.2028
Skills
Self-awareness
Organization
Facilitation
Collaboration
Time management
Problem-solving abilities
Multitasking Abilities
Reliability
Excellent communication
Critical thinking
Team collaboration
Adaptability and flexibility
Safety procedures
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.