Kendall Duckwall
Virginia Beach
Summary
With over 5 years of experience in the restaurant and foodservice industry, this candidate's versatility shines through in any work environment. They are a dedicated and hardworking individual who consistently puts in the utmost effort to adapt to and learn any tasks or positions required. Their customer service skills have been honed to a fine point and are certain to appease any situation.
Overview
5
5
years of professional experience
Work History
Food Expo
Bay Local Eatery
08.2024 - Current
- Manages time effectively during busy periods by prioritizing tasks according to urgency while maintaining outstanding service levels consistently throughout the day's events.
- Holds intimate and thorough knowledge of the menu in order to uphold the standards of quality expected by guests, as well as the responsibility of being the one to ensure meals make it to the table correctly and safely.
- Demonstrates strong communication skills to ensure task success.
- Enhances guest experience by guaranteeing visually appealing and palate-pleasing presentation for meals.
SHIFT LEADER
Wingstop
03.2022 - 08.2024
- Addressed customer complaints by remaking dishes and administering refunds
- Packaged and labeled to-go and delivery orders for pickup
- Balanced receipts and payments in cash registers
- Requested and recorded customer orders and/or requests
- Performed cleaning duties such as sweeping, mopped and washing dishes, to keep equipment and facilities sanitary
- Notified kitchen personnel of shortages and special orders
- Communicated with customers regarding orders, comments and complaints
- Accepted payment from customers and made change as necessary
- Cleaned and sanitized store restroom areas and stalls
- Arranged reservations for patrons of dining establishments
- Prepared and deliver meals to individuals with special dietary needs
- Washed and sanitized plates and utensils for continued use
- Identified and properly disposed of spoiled and expired food items to promote food safety and prevent cross-contamination
- Organized and stored ingredients according to schematics and expiration dates
SHIFT LEADER
Tropical Smoothie
11.2019 - 02.2022
- Held team members accountable during shift by effectively coaching to improve performance
- Supervised food production and preparation, promoting consistency with established recipes and procedures
- Managed inventory levels and minimized loss, following company systems and guidelines
- Complied with company standards and policies, setting example for team members
- Worked cooperatively with teams to accomplish business goals and objectives
- Investigated safety incidents and reported findings to supervisor
- Maintained clean and secure operating environment, driving safety and wellbeing of employees on shift
Education
High School Diploma -
PRINCESS ANNE HIGH SCHOOL
Virginia Beach06.2021
Skills
- Cash Register Operations
- Store Opening and Closing
- Customer Service
- Valid Driver's License
- Strong organizational skills
- Effective time management
- Flexibility
Timeline
Food Expo
Bay Local Eatery
08.2024 - Current
SHIFT LEADER
Wingstop
03.2022 - 08.2024
SHIFT LEADER
Tropical Smoothie
11.2019 - 02.2022
High School Diploma -
PRINCESS ANNE HIGH SCHOOL
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