Kendol Adcock
Staunton
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
3
3
years of professional experience
Work History
Server/Host
Buffalo Wild Wings
Waynesboro
07.2022 - 05.2025
- Took care of customers and their orders
- Helped on the expo line and got food sent out
- Answered phones and took orders
- Used a POS
- Polished silverware
- Swept, mopped, and vacuumed
- Greeted guests and provided menus.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Accurately recorded orders on cash register and point-of-sale system.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Stayed informed about daily specials, new menu items, promotions.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Cleaned tables and chairs to prepare dining area for next customers.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Opened and closed multiple days a week
Education
Some College (No Degree) -
Blue Ridge Community College
Weyers Cave, VASkills
- Customer service
- Point of sale
- Order accuracy
- Food safety
- Cash handling
- Time management
- Attention to detail
- Positive and professional
- Multitasking and organization
- Positive guest interactions
- Professional appearance
- POS operation
- Exceptional customer service
- Calm demeanor
- Memory retention
- Cleanliness standards
- Point of sale (POS) system operations
- Table bussing
- High volume dining
- Food delivery
Timeline
Server/Host
Buffalo Wild Wings
07.2022 - 05.2025
Some College (No Degree) -
Blue Ridge Community College