Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Kendra Mahoney

Portsmouth

Summary

Dynamic security professional with a proven track record at VTSGI, excelling in surveillance monitoring and incident investigation. Adept at conflict resolution and maintaining safety procedures, I consistently deterred criminal activity while enhancing customer service. Recognized for strong problem-solving abilities, I thrive in high-pressure environments, ensuring a secure and welcoming atmosphere.

Overview

9
9
years of professional experience

Work History

PSO

VTSGI
Omah
08.2020 - 09.2023
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained updated knowledge through continuing education and advanced training.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Provided assistance to other departments as needed such as deliveries from vendors or contractors.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
  • Adhered to daily patrol schedules to support consistent security presence throughout property.
  • Identified suspicious activity to determine appropriate response.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Monitored premises and recorded activity in daily officer reports.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
  • Reported safety hazards for remediation response.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
  • Adhered to post orders while maintaining a visible presence around the property.
  • Verified photo IDs and tickets to allow guests passage.
  • Guarded restricted areas to prevent unauthorized entry.

Security Officer

Securitas Security
Omaha
07.2019 - 08.2020
  • Enforced access control measures in accordance with established procedures.
  • Identified suspicious activity to determine appropriate response.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Monitored premises and recorded activity in daily officer reports.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Adhered to post orders while maintaining a visible presence around the property.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Screened visitors and employees for weapons and contraband with hand wands and metal detectors.

Cook

Navy
San Diego
09.2014 - 09.2018
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained updated knowledge through continuing education and advanced training.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Carried pans and trays of food to and from work stations, stove and refrigerator.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
  • Used standardized recipes and other instructions to prepare food.
  • Prepared and served meals by reviewing recipes and combining and cooking ingredients.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Managed portion control using correct utensils during preparation and plating.
  • Set up work stations prior to opening to minimize prep time.
  • Checked quality of food products to meet high standards.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Received and stored food and supplies.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Adhered to food safety standards when storing and preparing foods.
  • Executed proper techniques when preparing menu item ingredients.
  • Performed basic administrative duties such as inventory management, ordering supplies.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.

Education

High School Diploma -

Washington High School
Kansas City, KS
05-2014

Skills

  • Surveillance monitoring
  • Incident investigation
  • Access control
  • Safety procedures
  • Equipment operation
  • Customer service
  • Report writing
  • Time management
  • Problem solving
  • Conflict resolution
  • Regulatory compliance
  • Security awareness
  • Team building
  • Communication
  • Recordkeeping
  • Attention to detail
  • Flexible and adaptable
  • Computer skills
  • Adaptability
  • Verbal/written communication
  • Teamwork
  • Networking
  • Analytical skills
  • Spelling accuracy
  • File conversion
  • Document formatting
  • Independent work

Affiliations

  • Character designer
  • artist
  • story writer

Languages

English
Native/ Bilingual

References

References available upon request.

Timeline

PSO

VTSGI
08.2020 - 09.2023

Security Officer

Securitas Security
07.2019 - 08.2020

Cook

Navy
09.2014 - 09.2018

High School Diploma -

Washington High School

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Kendra Mahoney