Kenesha Hill
Virginia Beach
Summary
Results-driven Restaurant Leader with expertise in managing operations and leading teams in fast-paced environments. Specializes in employee training, scheduling, inventory management, and food safety. Proven ability to optimize costs and enhance team performance while ensuring exceptional customer experiences.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Assistant Manager
Qdoba Eats
Norfolk
04.2024 - Current
- Created employee schedules, trained and coached team members, managed inventory and truck orders, and monitored food and labor costs to maintain operational efficiency.
- Oversaw daily restaurant operations in fast-paced environment, leading and supporting team to ensure smooth service.
- Monitored food safety practices in the kitchen to prevent contamination. and quality while addressing customer concerns.
Shift Leader
McDonald's
Norfolk
07.2020 - 02.2024
- Trained new employees, upheld food quality and cleanliness standards, resolved customer concerns, and managed cash handling and inventory processes.
- Supervised crew members during daily operations to ensure efficient service delivery.
- Organized team meetings to communicate goals and provide updates, fostering team alignment.
Education
Kempsville High School
Virginia Beach, VASkills
Results-driven Restaurant Leader with expertise in managing operations and leading teams in fast-paced environments Specializes in employee training, scheduling, inventory management, and food safety Proven ability to optimize costs and enhance team performance while ensuring exceptional customer experiences
Results-driven Restaurant Leader with expertise in managing operations and leading teams in fast-paced environments Specializes in employee training, scheduling, inventory management, and food safety Proven ability to optimize costs and enhance team performance while ensuring exceptional customer experiences
Certification
- CPR/First Aid Certification
- ServSafe Certification
Timeline
Assistant Manager
Qdoba Eats
04.2024 - Current
Shift Leader
McDonald's
07.2020 - 02.2024
Kempsville High School