Keniya Foreman
Norfolk
Summary
Results-oriented sales associate with a proven track record in achieving sales goals and fostering teamwork. Skilled in time management and sales strategies, delivering high-quality customer service and resolving issues efficiently. As well as detail-oriented professional with a solid background in customer service and cash handling. Known for strong attention to detail and effective communication, ready to leverage expertise to enhance customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Cashier/Customer Service
Chipotle Mexican Grill
Chesapeake
08.2025 - Current
- Ensured accuracy in cash handling and balanced cash drawer at the end of shifts.
- Collaborated with team members to maintain a clean and organized work environment.
- Processed customer orders quickly to enhance overall dining experience.
- Handled customer complaints with professionalism, ensuring prompt resolutions.
- Maintained cleanliness of checkout area to provide a welcoming atmosphere for customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Built and maintained productive relationships while being a team player.
Sales Associate
Journeys Shoes
Virginia Beach
01.2023 - 04.2025
- Conducted regular inventory checks to ensure product availability and stock accuracy.
- Collaborated with team members to achieve daily sales goals and enhance customer experience.
- Trained new associates on sales techniques and customer service standards.
- Engaged customers through personalized interactions, building rapport and loyalty.
- Resolved customer issues and complaints with professionalism and empathy.
- Adapted sales strategies based on customer interactions and feedback to improve results.
Customer Service Cashier
Zaxbys
Newport News
06.2023 - 10.2023
- Assisted customers with menu selections to enhance their dining experience.
- Handled cash and credit card payments, ensuring compliance with cash handling procedures.
- Responded to customer inquiries and provided information about promotions and menu items.
- Complied with all health and safety regulations while performing job duties.
- Informed customers of in-store promotions or pricing specials.
Education
High School Diploma -
Bayside High School
Virginia Beach, VA06-2024
Skills
- Problem solving
- Team collaboration
- Sales strategies
- Time management
- Conflict resolution
- Attention to detail
- Multitasking and organization
- Effective communication
Timeline
Cashier/Customer Service
Chipotle Mexican Grill
08.2025 - Current
Customer Service Cashier
Zaxbys
06.2023 - 10.2023
Sales Associate
Journeys Shoes
01.2023 - 04.2025
High School Diploma -
Bayside High School