Kenneth Anaebonam II
Lynchburg
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server/Bartender
Rooftop No.7
Lynchburg, VA
11.2024 - Current
- Delivered exceptional customer service, ensuring a positive dining experience for all patrons.
- Managed multiple tables efficiently, coordinating between kitchen and guests to optimize service flow.
- Trained new staff on menu offerings and service protocols, enhancing team performance and customer satisfaction.
- Upsold menu items effectively, contributing to increased sales through product knowledge and customer engagement.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Cashier/Sales Associate
Sam's Club
Lynchburg, VA
06.2024 - 11.2024
- Processed transactions efficiently, ensuring accurate cash handling and customer service.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Server
Aji Ramen and Sushi
Lynchburg, VA
02.2024 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Assisted in food preparation, ensuring adherence to quality standards.
- Delivered exceptional customer service in fast-paced dining environment.
Wellness Coach
YMCA
Lynchburg, VA
06.2023 - 03.2024
- Wellness coach, assisting in personal training for adults, young adults, and children. Monitored all sports games.
- Facilitated group fitness classes, promoting community engagement and health awareness.
- Educated participants on nutrition and exercise best practices for sustainable lifestyle changes.
- Established trusting relationships with clients, fostering open communication and long-term commitment to wellness goals.
- Developed personalized wellness plans tailored to individual client goals.
Selection Material Handler
J.Crew Factory
Lynchburg, VA
01.2023 - 03.2023
- Oversaw and managed production quality. Loaded and sorted products for Madewell and J.Crew.
- Operated warehouse equipment to efficiently move and organize inventory.
- Loaded and unloaded merchandise, ensuring accuracy in order fulfillment.
- Transported inventory items to appropriate locations.
Overnight Stocker
Walmart
Lynchburg, VA
04.2022 - 11.2022
- Assisted in stocking products, updating inventory reports, identifying damaged merchandise, and providing customer service. Also, assisted in the display set up during seasonal promotions.
- Stocked merchandise efficiently in designated areas to ensure availability for customers.
- Organized backroom inventory to optimize space and improve access to stock.
- Adapted quickly to changing priorities, ensuring timely completion of assigned tasks each night.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Custodian Worker
Lynchburg Airport
Lynchburg, VA
12.2021 - 03.2022
- Managed the cleanliness of the airport including overseeing all main areas and some specific projects.
- Operated cleaning equipment including floor scrubbers and pressure washers effectively.
- Maintained cleanliness and sanitation standards throughout terminal and public areas.
Register/Busser/Server
La Villa Restaurant
Lynchburg, VA
06.2021 - 10.2021
- Managed the register, assisted in bussing, waiting tables when needed, and handled most customer service and monetary assignments.
- Assisted servers in delivering food and beverages to guests efficiently.
- Maintained cleanliness of dining area, ensuring a welcoming environment for patrons.
Overnight Stocker
Kroger
Lynchburg, VA
03.2021 - 05.2021
- Arranging items, updating inventory reports, managing damaged merchandise, assisting in display arrangements, and overseeing other necessary operations.
- Assisted team members with unloading deliveries and placing products on shelves.
- Maintained cleanliness and safety standards throughout the store during overnight shifts.
Lead Line Cook
Apply Market
Lynchburg, VA
01.2020 - 01.2021
- Responsible for overseeing food quality, handling customers, and assisting in food prep.
- Oversaw daily kitchen operations, ensuring high-quality food preparation and presentation.
- Trained and mentored junior kitchen staff on cooking techniques and safety protocols.
Education
High school diploma -
Ridley College
St. Catherines, ON06.2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Team collaboration
- Sales expertise
- Sales techniques
- Task prioritization
- Upselling techniques
- Point of sale (POS) system operations
Certification
- Driver's License
- First Aid Certification
- Certified Notary Public
- Real Estate License
- Pallet Jack Certification
- Forklift Certification
Timeline
Server/Bartender
Rooftop No.7
11.2024 - Current
Cashier/Sales Associate
Sam's Club
06.2024 - 11.2024
Server
Aji Ramen and Sushi
02.2024 - 06.2024
Wellness Coach
YMCA
06.2023 - 03.2024
Selection Material Handler
J.Crew Factory
01.2023 - 03.2023
Overnight Stocker
Walmart
04.2022 - 11.2022
Custodian Worker
Lynchburg Airport
12.2021 - 03.2022
Register/Busser/Server
La Villa Restaurant
06.2021 - 10.2021
Overnight Stocker
Kroger
03.2021 - 05.2021
Lead Line Cook
Apply Market
01.2020 - 01.2021
High school diploma -
Ridley College