Keon Daniels
Hampton
Summary
Professional with proven ability to streamline Quality operations. I have a strong focus on team collaboration, achieving results, and adapting to changing needs. Reliable in overseeing a department, can offer assurance in company metrics, and assuring accurate quality work that meets customer requirements.
Overview
18
18
years of professional experience
Work History
Receiving Lead
Liebherr Mining
01.2022 - Current
- Train new and current members on company procedures and ensuring quick integration and productively.
- Enhanced warehouse efficiency by implementing new receiving process and procedures.
- Submits RIR's and NR's for material found nonconforming due to damage, wrong item, improper labeling, dimension discrepancies, etc.
- Participate actively in continuous improvement activities such as ATS, internal Audits, daily start up meetings, and weekly meetings with the Quality team to discuss updates and improvements.
- Coordinate with the QA team daily to develop daily plans to manage inbound material moving throughout the warehouse resulting in a reduction of days in dock to stock metrics.
- Collaborate with other departments to expedite warehouse transfers and containment orders processed in LN and Wamas
- Assists with interviews of potential new hires and is involved with the decision making processes of bringing a new hire on board.
- Manages and provides direction daily to a team of more than 25 employees
Receiving Specialist
Liebherr Mining
01.2019 - 01.2022
- Responded to internal and external customers warehouse receiving concerns with knowledgeable service of the processes and remedied issues promptly and effectively.
- Reviewed inbound material for correctness by using tools that are available for use such as DD viewer and examining blueprints to ensure accuracy of the item.
- Trained new team members by assisting with creating new updates in the BMS work instructions and by sharing valuable knowledge on the best practices for receiving operations.
- Participate in weekly ATS meetings as a representative of the warehouse to ensure shortages are inspected upon delivery, received and processed to production in a timely manner.
- Coordinated with the SQE's in assisting with improvements for supplier concerns by offering solutions for better packaging to prevent transit damage and better quality of product.
Warehouse Technician
Liebherr Mining
01.2017 - 01.2019
- Worked with team members to achieve daily targets and maintain a high lever of productivity.
- Recorded and reported shortages and damages and inspected product condition to verify accuracy of received inventory while also rejecting damage shipments and corresponding with shippers to rectify issues.
- Managed inbound deliveries efficiently by coordination with suppliers and transportation providers as needed.
- Handled day-to day receiving overseeing more than 15 coworkers within the department to ensure daily operations are met.
Warehouse Technician
Liebherr Construction
01.2015 - 01.2017
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Supported efficient loading and unloading of trucks, ensuring timely delivery of material to stock.
- Used forklifts and pallet jacks to relocate product.
- Participated in physical inventory audits and reconciled warehouse discrepancies.
Material Handler
Canon Virginia
01.2011 - 01.2015
- Coordinated shipments and deliveries, and communicated with carriers to deliver shipping and receiving instructions
- Responsible for scheduling all truck and UPS pick up/delivery schedules and coordinating all UPS damage claims
- Verify all materials being shipped out and verify material against bill of lading or packing list to ensure the accuracy of delivery
- Performs transactions in Oracle to enter new quantities and to make the proper adjustments to inventory.
- Prepared work orders, bills of lading, and shipping orders to efficiently route materials
- Performed cycle counts and inventory control to accurately track product levels.
- Supported production goals, ensuring that all necessary materials are available when needed.
- Cooperated daily with management to accomplish daily agendas.
Material Handler
Production Support Systems
01.2008 - 01.2011
- Coordinated logistics with freight forwarders, couriers and other carriers for movement of Goods in most cost effective
- Responded and updated orders via Email
- Create shipping documents including Bill of Ladings, Shipping labels, and other vital documents as well as providing weekly reports to management
- Unload the all packages from the UPS daily delivery truck(300 boxes per day)
- Inspect and unload incoming shipments, observe and document shortages, refuse bad items, and inform the shipper to replace damaged items and correct shortages
- Sorts, counts, packages, labels, insure, unpack, and logs inventory which is shipped or received
Customer Service Representative
Verizon
01.2007 - 01.2008
- Handled inbound collection calls, routed calls to the correct departments, and resolved customer service issues regarding credit and financing promotions-meeting daily performance goals of 10 accounts per day
- Responsible for collecting and negotiating payment arrangements on accounts that were 30 to 260 days past due, adhering to FDCPA rules and regulations
- Excel within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds
Education
Business Administration -
Saint Augustine's College
Raleigh, North Carolina09.2007
Mechanical Engineering -
Bethune-Cookman University
Daytona Beach, Florida05.2006
Skills
- Microsoft Office
- LN/Wamas
- Continuous Improvement
- Leadership
- Communication
- Analytical Thinking
Timeline
Receiving Lead
Liebherr Mining
01.2022 - Current
Receiving Specialist
Liebherr Mining
01.2019 - 01.2022
Warehouse Technician
Liebherr Mining
01.2017 - 01.2019
Warehouse Technician
Liebherr Construction
01.2015 - 01.2017
Material Handler
Canon Virginia
01.2011 - 01.2015
Material Handler
Production Support Systems
01.2008 - 01.2011
Customer Service Representative
Verizon
01.2007 - 01.2008
Business Administration -
Saint Augustine's College
Mechanical Engineering -
Bethune-Cookman University
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