Keonte Holiday
Newport News
Summary
With a proven track record at Wingstop and other notable employers, I excel in customer service excellence and cash handling, demonstrating strong work ethic and integrity. Achieved high accuracy in transactions, enhancing customer satisfaction and operational efficiency. Skilled in balancing fast-paced environments with patience and empathy, I consistently drive positive outcomes.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
18
18
years of professional experience
Work History
Cashier
Wingstop
05.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Loader and Unloader
Stillwater Milling Co
05.2024 - 08.2024
- Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.
- Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
- Reduced cargo damage by securely fastening and organizing items in accordance with shipment requirements.
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
Deli Cashier
Vons Grocery Store
05.2023 - 12.2023
- Enhanced customer satisfaction by efficiently processing deli orders and payments.
- Participated in regular meetings with management to discuss performance metrics, goals, and improvement opportunities.
- Supported store promotions, helping to drive sales of featured items or specials.
- Maintained accurate cash register transactions, minimizing discrepancies and ensuring financial integrity.
Driver
Grand Rental Station
03.2023 - 12.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Put up tents and bounce houses
Caregiver
Hearts Caring and Hands
01.2023 - 12.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Millworks and Lumber
Lowe's
03.2020 - 04.2023
- Reduced turnaround times for trucks by efficiently loading and unloading cargo according to established schedules.
- Contributed to a safe working environment by adhering to safety protocols and reporting hazards.
- Strengthened teamwork among crew members by actively participating in group problem-solving sessions for operational challenges.
- Consistently met deadlines for completing tasks related to receiving, processing, and shipping cargo, ensuring smooth warehouse operations.
Security Officer
Ventura College
01.2019 - 05.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Junior Interpeter
Colonial Williamsburg Company
06.2007 - 09.2019
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Maintained message content, tone, and emotion as closely as possible.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
Cashier
Jack in the Box
03.2019 - 08.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
McDonald's
09.2018 - 12.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Busch Gardens Williamsburg
05.2016 - 08.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Wendys Restaurant
03.2017 - 08.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Business Administration - Business
Ventura College
Ventura, CA05-2020
High School Diploma -
Woodside Highschool
Newport News, VA06-2017
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
Timeline
Cashier
Wingstop
05.2024 - Current
Loader and Unloader
Stillwater Milling Co
05.2024 - 08.2024
Deli Cashier
Vons Grocery Store
05.2023 - 12.2023
Driver
Grand Rental Station
03.2023 - 12.2023
Caregiver
Hearts Caring and Hands
01.2023 - 12.2023
Millworks and Lumber
Lowe's
03.2020 - 04.2023
Cashier
Jack in the Box
03.2019 - 08.2019
Security Officer
Ventura College
01.2019 - 05.2020
Cashier
McDonald's
09.2018 - 12.2018
Cashier
Wendys Restaurant
03.2017 - 08.2017
Cashier
Busch Gardens Williamsburg
05.2016 - 08.2018
Junior Interpeter
Colonial Williamsburg Company
06.2007 - 09.2019
Associate of Business Administration - Business
Ventura College
High School Diploma -
Woodside Highschool
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