Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Kera Rogers

Kera Rogers

Hillsville

Summary

Dynamic professional with a strong background in customer service and environmental compliance, previously at Heritage Hall Nursing Home. Proven ability to excel in high-pressure environments while maintaining cleanliness and operational efficiency. Skilled in cash handling and adept at multitasking, ensuring positive experiences for guests and compliance with regulations.

Developed exceptional teamwork and organizational skills within bustling restaurant environment. Demonstrates ability to maintain cleanliness and efficiency, contributing to seamless dining experience. Looking to transition into new field, utilizing strong communication and problem-solving abilities.

Energetic and reliable individual with positive attitude and excellent teamwork skills. Possesses strong understanding of maintaining cleanliness and organization in fast-paced environments, ensuring tables are promptly cleared and reset. Committed to providing exceptional support to team, enhancing overall dining experiences for guests.

Overview

3
3
years of professional experience

Work History

Environmental Aide

Heritage Hall Nursing Home
08.2024 - 02.2025
  • Collaborated with public authorities to improve energy efficiency and introduce recycling schemes.
  • Supported compliance with environmental regulations by compiling data and creating detailed reports for management review.
  • Assisted in moving equipment from one room to another.
  • Maintained cleaning schedule for operating rooms and vacant patient rooms.

Waitress

Jane’s Cafe
04.2024 - 07.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Cashier

Laconia Express Mart
09.2023 - 02.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Busser

Fratellos Ristorante
08.2022 - 08.2023
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.

Education

Laconia High School
Laconia, NH
05.2023

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Cleanliness
  • Cash handling
  • Handling complaints

Accomplishments

• 4 year scholarship to Virginia Tech

Timeline

Environmental Aide

Heritage Hall Nursing Home
08.2024 - 02.2025

Waitress

Jane’s Cafe
04.2024 - 07.2024

Cashier

Laconia Express Mart
09.2023 - 02.2024

Busser

Fratellos Ristorante
08.2022 - 08.2023

Laconia High School

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Kera Rogers