Kerry Daly

• Implemented new policies and educated staff on changes.
• Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
• Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
• Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
• Regularly evaluated employee performance and provided feedback.
• Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
• Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
• Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
• Developed and adjusted work schedules for nursing and nurse aide staff.
• Troubleshot employee concerns and recommended corrective actions to resolve issues.
• Maintained personnel records and updated internal databases to support document management.

• Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
• Developed and maintained relationships with customers and suppliers through account development.
• Approved regular payroll submissions for employees.
• Maximized performance by monitoring daily activities and mentoring team members.
• Evaluated employees' strengths and assigned tasks based upon experience and training.
• Cross-trained existing employees to maximize team agility and performance.
• Delivered feedback to decision-makers regarding employee performance and training needs.
• Onboarded new employees with training and new hire documentation.
• Accomplished multiple tasks within established timeframes.
• Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.

• As a RN at InnovAge I have preformed home health visits, worked as part of an IDT team, provided wound care, triaged clients, and case managed clients.
• Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
• Updated patient charts using GreenWay with data such as medications to keep records current and support accurate treatments.
• Managed patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management.
• Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
• Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
• Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
• Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
• Documented patient information obtained from interviews concerning symptoms, medications and prior treatment.
• Managed quality care for patients with varied conditions, including heart failure, end-stage renal disease and coronary artery disease.
• Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
• Collected blood, tissue and other laboratory specimens and prepared for lab testing.
• Collaborated with interdisciplinary healthcare personnel to meet patients' personal, physical, psychological and cognitive needs.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Educated family members and caregivers on patient care instructions.
• Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
• Monitored nursing care, patient assessment processes and treatment implementations.

Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.

• Delegated tasks and provided leadership for 8 nurses and support personnel.
• Direct day-to-day administrative and operational functions for 224 bed facility, providing guidance and leadership to over 36 employees.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
• Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.

• Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
• Managed and organized photo database using consistent naming conventions and key-wording for search optimization.
• Displayed portfolio to show off best work to potential clients and promote skills and value.
• Edited, toned, captioned and uploaded photographs for publication.
• Photographed high-quality images for various print and digital projects.
• Determined and adjusted subject position, props and lighting equipment while selecting camera angles to optimize final product.
• Planned and prepared for on-location and studio shoots.
• Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
• Put together realistic budgets based upon costs and fees for successfully operating business.