Keshaun Webster
Manassas
Summary
Accomplished Patient Care Technician with a proven track record at UVA Health, consistently enhancing patient satisfaction and streamlining healthcare delivery. Adept in vital signs monitoring and phlebotomy techniques, complemented by a compassionate bedside manner. Recognized for excelling in training peers, resulting in improved care efficiency. Highly adaptable and skilled in emergency response, always prioritizing patient safety and comfort.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Patient Care Technician
UVA Health
09.2023 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Patient Care Technician/Medical Supply Technician
Agiliti Healthcare at Reston Hospital
01.2018 - 08.2022
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Maintained clean and safe environment to promote patient safety and comfort.
Medical Receptionist/Patient Registration Specialist
Fairfax Pediatrics Associates
08.2019 - 08.2021
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
Personal Care Assistant
Home Helpers
01.2014 - 01.2019
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
Education
Patriot High School
Nokesville, VA06.2014
Skills
Vital signs monitoring
Patient Observation
Blood Glucose Testing
ADL support
Catheter Care
Phlebotomy Techniques
Professional Bedside Manner
Adaptable
Patient Services
Emergency Response
Infection prevention
Medical Equipment Operation
IV Insertion
Certification
BLS, PCA
Timeline
Patient Care Technician
UVA Health
09.2023 - Current
Medical Receptionist/Patient Registration Specialist
Fairfax Pediatrics Associates
08.2019 - 08.2021
Patient Care Technician/Medical Supply Technician
Agiliti Healthcare at Reston Hospital
01.2018 - 08.2022
Personal Care Assistant
Home Helpers
01.2014 - 01.2019
Patriot High School
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