Motivated professional with experience in mentoring and training new employees. Demonstrates strong time management and problem-solving skills, contributing to enhanced team performance and customer satisfaction in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Crew Member
Jersey Mikes
Fort Evans Plaza II, 522 Fort Evans Rd NE,Leesburg
06.2025 - Current
Provided exceptional customer service by engaging with customers and addressing inquiries promptly.
Operated cash register efficiently, ensuring accurate transactions and balanced cash drawer at end of shifts.
Prepared high-quality sandwiches following company standards, maintaining food safety and hygiene protocols.
Assisted in training new crew members on operational procedures and customer service best practices.
Facilities Assistant
PRCS
742 Miller Drive SE Leesburg, VA 20175
05.2020 - Current
Implemented safety protocols, enhancing compliance and reducing workplace incidents.
Managed inventory of supplies, ensuring availability for daily operations and maintenance needs.
Assisted in the setup and breakdown of events, supporting seamless operational flow and client satisfaction.
Established connections within the community ensuring for satisfied customers.
Assisted with the training of other new employees.
Assistant Coach
Tavistock Tsunami
880 MacAlister Dr SE, Leesburg, VA 20175
05.2020 - 06.2025
Developed training programs to enhance player skills and performance.
Analyzed game footage to identify areas for improvement and strategy adjustments.
Led practice sessions, ensuring effective drills and team cohesion.
Mentored junior coaches, fostering development of coaching techniques and strategies.
Coached over 90 plus kids per season, while having contacts with parents.