Kevin Mendez
Falls Church
Summary
Dynamic server with extensive experience at Olive Garden Restaurant, excelling in customer service and conflict resolution. Proven ability to enhance guest satisfaction through effective menu knowledge and wine pairing. Recognized for maintaining high standards of food safety and order accuracy, contributing to a positive dining experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
First Watch Daytime Cafe
Falls Church
02.2025 - Current
- Monitored dining room for cleanliness and proper set-up at all times.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Server
Pazzo Pomodoro
Ashburn
04.2023 - 04.2025
- Monitored dining room for cleanliness and proper set-up at all times.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills and calculate totals.
Team Member
Cava Table
Woodbridge
10.2020 - 02.2022
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Participated in training sessions for new employees when needed.
- Rotated through series of different stations based on team needs.
- Monitored expiration dates on food items for freshness assurance.
Server
Olive Garden Restaurant
Fair Lakes
10.2018 - 01.2021
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Implemented feedback from customers to improve service quality and menu offerings.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Provided excellent customer service to ensure satisfaction.
- Brought wine selections to tables with appropriate glasses and poured for customers.
Education
High School Diploma -
Don Bosco
Santa Cruz Bolivia11-2017
Skills
- Customer service
- POS operation
- Food safety
- Order accuracy
- Table management
- Menu knowledge
- Conflict resolution
- Sales techniques
- Team collaboration
- Wine pairing
Affiliations
- I love to play guitar on my free time
- I like to hike
- I love to cook pre meals
- I like to hit the gym
Languages
Spanish
Native/ Bilingual
English
Full Professional
Certification
- English Proficiency Level
Timeline
Server
First Watch Daytime Cafe
02.2025 - Current
Server
Pazzo Pomodoro
04.2023 - 04.2025
Team Member
Cava Table
10.2020 - 02.2022
Server
Olive Garden Restaurant
10.2018 - 01.2021
High School Diploma -
Don Bosco
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