Kevin Wright
Boones Mill
Summary
Professional in retail sales with a solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Associate
Sams Club
Mooresville
09.2025 - 01.2026
- Processed transactions accurately through point-of-sale systems to ensure efficient checkouts.
- Executed cashier responsibilities by accurately processing payments, issuing receipts, and providing change, ensuring smooth transaction experiences.
- Assisted customers in locating specific products, addressing inquiries, and providing product recommendations.
- Collaborated with team members to improve overall customer service experiences.
- Organized merchandise displays to enhance visual appeal and attract customer attention.
- Stocked shelves regularly to guarantee product availability for shoppers.
Sales Associate
Sams Club
Mooresville
09.2025 - 01.2026
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Organized sales floor and enhanced product displays to attract customer attention.
- Assisted in promotional events to increase product visibility and drive sales.
- Restocked shelves and managed inventory levels in collaboration with team members to ensure product availability.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Banquet and Fine Dining Server
Trump National Golf Club Charlotte
06.2025 - 09.2025
- Set up banquet rooms tailored to client specifications, enhancing event success and guest satisfaction.
- Monitored table progression to ensure timely removal of used dishes and utensils, facilitating seamless course transitions.
- Maintained a clean and well-organized dining area, contributing to an enjoyable dining experience for guests.
- Exhibited strong work ethic and punctuality, fostering a positive team environment and supporting overall service excellence.
A&P Assistant
Irredell Air Care
08.2023 - 03.2024
- Performed engine and flight control replacements across various aircraft types, enhancing operational readiness.
- Directed aircraft parking operations, ensuring safe and efficient aircraft movement.
- Ensured safe operation of equipment to facilitate efficient aircraft movement.
- Monitored flight schedules to ensure timely landings and prevent loading delays.
Assistant Store Manager
Sterling Vapes
07.2020 - 07.2023
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Managed cash registers, ensuring accurate transactions and daily balancing of drawers to minimize discrepancies.
- Enhanced store appearance by maintaining cleanliness and implementing strategic merchandise displays that contributed to increased sales.
- Mentored new employees on company policies and best practices, facilitating their successful integration into the team.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Server
Apps & Taps
04.2022 - 09.2022
- Delivered prompt food and beverage service, ensuring customer satisfaction through attentive care.
- Fostered loyalty among regular customers by providing personalized service and attentive care.
- Utilized POS system for efficient order placement, bill management, and handling of complimentary items.
- Ensured clean and organized dining areas, supporting restaurant hygiene standards for a welcoming atmosphere.
Volunteer Firefighter
Lake Norman Volunteer Fire Rescue
10.2019 - 08.2022
- Responded to emergency cases while providing critical assistance to victims
- Executed role effectively in high-pressure emergency situations
- Performed daily Fire Department duties, including station upkeep, vehicle maintenance, and equipment checks to ensure readiness
- Participated in comprehensive training programs to enhance skills
- Learned and practiced dispatch codes and tones for effective communication
Customer Service Cashier
Chick-Fill-A
01.2017 - 06.2019
- Provided exceptional customer service to enhance shopping experience
- Resolved customer complaints to enhance satisfaction while maintaining a clean and organized checkout area
- Prepared beverages and filled food orders to ensure timely service for customers
- Counted money in drawers at the beginning and end of each shift
Education
No Degree - Pilot Training
American Airlines Cadet Academy
San Marcos, TX05-2025
High School Diploma -
Lake Norman High School
Mooresville, NC12-2020
Skills
- Sales strategies
- Sales Coordination
- Customer service
- Task management
- Market Trends Analysis
- Team leadership
- Team leadership
- Staff supervision
- Problem-solving
- Conflict Resolution
- Cooperative relationships
- Communication skills
- Task management
Certification
- Private Pilot Rating
- Instrument Rating
- EVOC - Emergency Vehicle Operators Course (2021)
- Firefighter 1 & 2 Certification (2019)
- Hazmat Level 1 Technician (2019)
- Emergency Medical Care (2019)
Timeline
Sales Associate
Sams Club
09.2025 - 01.2026
Sales Associate
Sams Club
09.2025 - 01.2026
Banquet and Fine Dining Server
Trump National Golf Club Charlotte
06.2025 - 09.2025
A&P Assistant
Irredell Air Care
08.2023 - 03.2024
Server
Apps & Taps
04.2022 - 09.2022
Assistant Store Manager
Sterling Vapes
07.2020 - 07.2023
Volunteer Firefighter
Lake Norman Volunteer Fire Rescue
10.2019 - 08.2022
Customer Service Cashier
Chick-Fill-A
01.2017 - 06.2019
No Degree - Pilot Training
American Airlines Cadet Academy
High School Diploma -
Lake Norman High School