Khalil Lofton
Chesterfield
Summary
I am a dynamic man with a great track record at United Parcel Service, excelling in teamwork and critical thinking. Recognized for enhancing customer satisfaction through effective problem-solving and communication. Very adaptable and dependable, I thrive under pressure, consistently delivering exceptional results while fostering positive relationships and having a growth mindset. I am a proactive and goal-oriented man with excellent time management and problem-solving skills. Known for reliability and adaptability, with a swift capacity to learn and apply new skills. I am committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Employee
United Parcel Service, UPS
06.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Crisis/Mentor, At-Risk Youth
Better Together Community Resources
05.2022 - Current
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
- Enhanced mentee performance by providing personalized guidance and support.
- Served as role model for mentees by demonstrating strong values and ethical standards.
- Helped mentees in developing self-confidence and positive self-image.
- Promoted a growth mindset among mentees, encouraging them to view setbacks as opportunities for learning and growth.
Employee
Target
10.2023 - 01.2025
- Strengthened communication skills through regular interactions with others.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Associate
Kings Dominion Amusement Park
03.2018 - 08.2018
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Associates Degree in Health Sciences - Physical Therapy
Bright Point Community College
Chester, VaSkills
- Teamwork and collaboration
- Problem-solving
- Critical thinking
- Calm under pressure
- Attention to detail
- Dependable and responsible
- Excellent communication
Timeline
Employee
United Parcel Service, UPS
06.2024 - Current
Employee
Target
10.2023 - 01.2025
Crisis/Mentor, At-Risk Youth
Better Together Community Resources
05.2022 - Current
Associate
Kings Dominion Amusement Park
03.2018 - 08.2018
Associates Degree in Health Sciences - Physical Therapy
Bright Point Community College
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