Khos Erdene Tumenbayar
Arlington
Summary
Versatile and results-driven professional with a strong background in air transportation logistics, information technology, and customer service. Served as a U.S. Air Force Aerial Port Specialist with expertise in cargo movement, aircraft load planning, and rapid deployment operations. Air Assault School graduate with tactical experience in helicopter operations and mission execution under pressure. Proven IT knowledge with a focus on system operations, troubleshooting, and technical support. Demonstrated excellence in civilian roles such as rideshare driving, showcasing time management, adaptability, and top-tier client service. Adept at integrating technical and operational skills to drive efficiency, maintain safety, and support mission-critical objectives. Currently seeking to leverage diverse experience into a challenging role in IT support, logistics coordination, or technical operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Peacock Cafe
09.2019 - 04.2020
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Contributed to inventory management by monitoring stock levels.
Independent Contract Driver
Uber
05.2020 - 03.2022
- Maintained vehicle safety and cleanliness, ensuring professional representation of the company at all times.
- Navigated challenging routes and road conditions to ensure on-time deliveries without compromising safety standards.
- Demonstrated strong time management, situational awareness, and conflict resolution in a dynamic, fast-paced environment.
Aerial Port Specialist
USAF
04.2022 - 06.2023
- Managed the logistics, coordination, and movement of cargo and passengers through military and commercial airlift operations in high-tempo environments.
- Conducted load planning, weight and balance calculations, and cargo inspections to ensure compliance with safety and transportation regulations.
- Operated material handling equipment (MHE), including forklifts and K-loaders, to safely load and unload aircraft.
- Performed joint inspections with aircrew and security personnel to verify documentation and secure handling of hazardous materials and sensitive cargo.
- Processed passenger travel, maintained manifests, and provided exceptional customer service in a fast-paced air terminal environment.
- Supported air mobility operations across domestic and international locations, contributing to global readiness and rapid deployment missions.
- Maintained accurate inventory and shipment tracking using automated logistics and transportation systems.
IT Technician Intern
Verizon
09.2023 - 06.2024
- Assisted in the development of IT projects, contributing to successful project completion within deadlines.
- Enhanced system performance by troubleshooting hardware and software issues.
- Implemented effective data backup procedures, ensuring the security and integrity of critical information.
- Managed software installations and upgrades, maintaining optimal system functionality at all times.
Education
Associate of Science - Information Technology
Northern Virginia Community College
Annandale, VA09-2025
Skills
- Computer assembly
- Remote support
- Software installation
- Network configuration
- Hardware repair
- Server maintenance
- Information security
- System administration
- Cybersecurity fundamentals
- Advanced troubleshooting
- Web development
- Operating systems
- Network troubleshooting
- Aircraft Load Planning & Weight Distribution
- Air Cargo Handling & Inspection
- Hazardous Materials (HAZMAT) Certification
- Passenger & Baggage Processing
- Material Handling Equipment Operation (Forklifts, K-Loaders, etc)
- Joint Inspection Procedures
- Logistics & Supply Chain Management
- Air Transportation Documentation & Systems (eg, GATES, CMOS)
- Security and Safety Compliance
- Inventory & Shipment Tracking
- Rapid Deployment & Mobility Readiness
- Team Leadership & Coordination
- First Aid
- Field Minor Surgery
- Risk Assessment & Safety Management
Certification
- AWS Certified Cloud Practitioner
- CompTIA Network+
- Cisco Certified Network Associate (CCNA)
- Hazardous Materials (HAZMAT) Certification
- Joint Inspection (JI) Certification
- Air Load Planning Certificate
- Passenger Service Operations Certificate
- Forklift Operator / MHE Certification
- ATOC (Air Terminal Operations Center)
- DoD Cyber Awareness / Information Assurance Training
- Halvorsen Loader Certification
- K-Loader 60K & 25K Loader Operator Certification
- Tactical Combat Casualty Care (TCCC)
- Basic First Aid & CPR Certified
Languages
Mongolian
Native or Bilingual
German
Limited Working
Spanish
Limited Working
Timeline
IT Technician Intern
Verizon
09.2023 - 06.2024
Aerial Port Specialist
USAF
04.2022 - 06.2023
Independent Contract Driver
Uber
05.2020 - 03.2022
Server
Peacock Cafe
09.2019 - 04.2020
Associate of Science - Information Technology
Northern Virginia Community College
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