Kiana Pairett
Locust Grove
Summary
Operations-focused coordinator adept at managing logistics and patient data in high-volume healthcare settings. Balances real-time problem-solving with cross-functional coordination to ensure seamless patient experiences while driving process improvements and maintaining compliance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Project Manager – Healthcare Events
QTC Management (Leidos)
12.2023 - Current
- Coordinated large-scale healthcare events supporting patient services across multiple sites, managing scheduling, logistics, staffing, and ensuring real-time execution
- Acted as the central point of contact among clinical staff, leadership, and external partners, facilitating smooth operations and enhancing patient experience
- Monitor workflow progress and resolve issues in real time, balancing patient flow, documentation, and operational priorities
- Developed standardized processes and documentation, improving operational efficiency, consistency, and service quality
- Track operational data (throughput, completion rates, discrepancies) to identify gaps and improve outcomes
Data Entry Technician (Healthcare Data)
All In Solutions
09.2023 - 12.2023
- Entered and validated sensitive patient data with high accuracy, ensuring confidentiality and compliance
- Reviewed medical records, extracting key patient information to enhance care workflows
- Generated reports and tracked trends in Excel, providing insights for operational decision-making
Technical Support Specialist – Hospital Environment
Diligent Robotics
01.2022 - 07.2023
- Communicated directly with hospital staff to resolve issues promptly, minimizing disruptions to patient care
- Supported hospital operations by troubleshooting issues and ensuring service continuity in fast-paced clinical environment
- Collected and analyzed operational data, delivering feedback that enhanced system performance and streamlined workflows
- Built strong working relationships with clinical teams through clear communication and reliability
Office / Operations Administrator
Spectrum Autism Services
03.2021 - 01.2022
- Coordinated scheduling, client records, and administrative workflows to streamline operations in healthcare services
- Maintained accurate documentation while supporting clinical staff with essential operational needs
- Developed inventory tracking system to enhance resource management and operational efficiency
Education
Bachelor of Science - Information Technology (Cybersecurity)
Strayer University
VirginiaAssociate of Arts - Information Technology
Strayer University
VirginiaSkills
- Healthcare Operations Support
- Patient Coordination & Scheduling
- Cross-Functional Coordination
- Data Tracking & Reporting (Excel)
- Process Improvement (Lean Six Sigma)
- Documentation & Compliance
- Issue Resolution & Problem Solving
- Client Experience & Communication
Certification
Lean Six Sigma Black Belt
Timeline
Project Manager – Healthcare Events
QTC Management (Leidos)
12.2023 - Current
Data Entry Technician (Healthcare Data)
All In Solutions
09.2023 - 12.2023
Technical Support Specialist – Hospital Environment
Diligent Robotics
01.2022 - 07.2023
Office / Operations Administrator
Spectrum Autism Services
03.2021 - 01.2022
Bachelor of Science - Information Technology (Cybersecurity)
Strayer University
Associate of Arts - Information Technology
Strayer University