Summary
Overview
Work History
Education
Timeline
Generic

Kiandra Veeney

Culpeper

Summary

Dedicated professional with a proven track record in enhancing business performance through effective customer service and sales strategies. Experienced in dynamic environments, demonstrating adaptability across various industries. Strong work ethic supports both individual and team success, consistently driving company objectives forward.

Overview

7
7
years of professional experience

Work History

Special Service Representative

Safelite Auto Glass
Remote
05.2024 - 01.2025
  • Supported company growth initiatives by identifying opportunities for upselling additional products or services based on client needs.
  • Handled escalated issues professionally and effectively, demonstrating empathy while negotiating satisfactory resolutions for both parties.
  • Contributed to developing sales materials and resources aimed at appealingly showcasing the company's offerings.

Patient Access Specialist

UVA Health
Culpeper
10.2023 - 03.2024
  • Established strong working relationships with physicians, nurses, and other healthcare staff to facilitate patient care needs.
  • Provided support for patients during the registration process by answering questions related to insurance coverage and payment arrangements.
  • Provided exceptional customer service, addressing patient concerns promptly and professionally.

Pharmacy Technician

Walgreen's Pharmacy
Culpeper
10.2022 - 11.2023
  • Utilized computer systems to enter patient information, fill prescriptions, process payments and update records accurately and timely.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.

Retail Sales Associate

Sally Beauty Supply
Culpeper
08.2018 - 08.2020
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Handled customer complaints with empathy and patience, resolving issues to maintain a positive store reputation.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.

Pet Care Associate

PetSmart
Culpeper
03.2018 - 09.2018
  • Maintained a clean and sanitary environment for pets by regularly cleaning enclosures, bedding, and play areas.
  • Provided exceptional customer service through clear communication, timely responses to inquiries, and professional demeanor at all times.
  • Monitored animal behavior closely to promptly identify signs of distress or illness and took appropriate action when needed.

Education

Some College (No Degree) - Cyber Security

Colorado State University Global
Remote
02-2026

High School Diploma -

Eastern View High School
Culpeper, VA
05-2016

Timeline

Special Service Representative

Safelite Auto Glass
05.2024 - 01.2025

Patient Access Specialist

UVA Health
10.2023 - 03.2024

Pharmacy Technician

Walgreen's Pharmacy
10.2022 - 11.2023

Retail Sales Associate

Sally Beauty Supply
08.2018 - 08.2020

Pet Care Associate

PetSmart
03.2018 - 09.2018

Some College (No Degree) - Cyber Security

Colorado State University Global

High School Diploma -

Eastern View High School

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Kiandra Veeney