Kiara Lowther

Look after Mentally Challenged Individuals, help care for them

Assist with needs

Pass Medication (Certified to do so)

• Coordinated appointment scheduling for service and sales departments, optimizing customer flow and technician availability.
• Maintained accurate records of customer interactions and appointments using dealership management software.
• Assisted customers with inquiries, providing detailed information on available services and promotions.
• Collaborated with team members to streamline appointment processes, enhancing overall operational efficiency.
• Directed telephone calls to appropriate parties.
• Led initiatives to enhance communication between departments, fostering better collaboration and service delivery.
• Developed training materials for new staff on appointment coordination procedures and software usage.
• Monitored daily appointment schedules, adjusting as needed to accommodate last-minute changes or cancellations.
• Demonstrated flexibility by adjusting schedules quickly in response to last-minute changes or requests from both clients and service providers.
• Coordinated appointments for multiple departments, ensuring optimal use of resources and time management.