KIARA MORRIS
Henrico
Summary
Bachelor level Social Worker with expertise in social justice, maternal and public health, and community-based practice. Proficient in rapport building, care coordination, and clinical documentation. Demonstrated success in collaborating with healthcare systems, government agencies, and nonprofit organizations to enhance support for individuals and underserved communities.
Overview
4
4
years of professional experience
4
4
Certifications
Work History
Qualified Mental Health Professional (QMHP)
Contracted
Richmond
08.2025 - Current
- Provide community-based mental health skill-building, and crisis stabilization services.
- Developed individualized treatment plans based on client assessments.
- Maintained accurate documentation of client progress and treatment outcomes.
- Consulted with psychiatrists regarding medication management for clients.
- Provided crisis intervention services to individuals experiencing mental health episodes.
- Maintained detailed records of patient assessments, treatments, progress notes, and discharge summaries.
Certified Community Doula
Contracted
Richmond
03.2024 - Current
- Participate in community service events, workshops, and policy efforts to support dismantling systemic barriers in maternal, infant, and reproductive health.
- Support expectant mothers through labor and delivery, providing physical, social, and emotional support.
- Educate women on positive strategies, birth and health options, and collaborate with healthcare professionals to ensure safety.
- Built a strong recommendation, education, and referral network within the community by establishing positive relationships with local healthcare providers, childbirth educators, lactation consultants, and other professionals in the maternal health field.
- Maintained up-to-date knowledge of current research related to pregnancy, childbirth procedures, and newborn care practices through continuing education opportunities.
Patient Access Representative
VCU Health
Richmond
09.2022 - Current
- Maintained electronic health records, updating patient data accurately and securely.
- Collaborated with clinical staff to streamline patient access services effectively.
- Applied HIPAA privacy and security regulations while handling patient information.
- Collected co-pays and other payments from patients at time of service.
- Collected and verified patient information for accurate registration processes.
Intern
Richmond Behavioral Health Authority
Richmond
08.2025 - 12.2025
- Assisted in implementing therapeutic interventions and treatment plans.
- Conducted health and safety checks to maintain a secure environment.
- Facilitated group therapy sessions to encourage peer support and interaction.
- Assisted in developing personalized treatment plans for clients with substance abuse issues.
- Ensured that all clinical documentation was completed accurately and timely according to agency standards.
- Conducted individual counseling sessions for clients struggling with substance abuse issues.
- Educated clients and families about addiction, recovery, and available resources.
- Facilitated psycho-educational groups on topics such as relapse prevention, anger management, and communication skills.
Breastfeeding Peer Counselor
Virginia Department of Health
Chesterfield
01.2025 - 07.2025
- Provide breastfeeding and lactation information and assistance to WIC clients
- Conduct support group meetings, plan outreach events
- Maintain logs of patient contacts, and monthly activity reporting
Billing Manager
Richmond Pediatric Dentistry and Orthodontics
Henrico
01.2023 - 04.2024
- Successfully reduced accounts receivable backlogged payments by 76% within 3 months of hire
- Implemented comprehensive policies & procedures optimizing the billing and collections processes, increasing cash flow by 60%, updated with QuickBooks
- Entrusted to work and uphold confidential information amongst stakeholders, owners and Doctors
Medical Billing & Insurance Coordinator
VCU Dental Care
Richmond
07.2021 - 01.2023
- Reconciled end of day cash, check and credit card receipts for daily revenue averaging over $300,000 daily
- Posted dental and medical charges to patient ledgers
- Helped manage clinical support for all dental and surgical practices affiliated with the School of Dentistry
- Ensured regular and consistent communications with lawyers regarding aged balances
- Maintained 94% financial record accuracy.
Education
Bachelor of Science - Social Work/Psychology
Virginia Union University
Richmond, VA12-2025
Diploma - Medical Billing and Coding
Madison Media Institute
Madison, WI11.2017
Skills
- Management and leadership
- Patient records management
- Self-motivated
- Research skills
- Detail-oriented
- Data management and reporting
- Analytical and critical thinking
- Data Analysis and Interpretation
- Healthcare Regulatory Compliance
- Referral network development
- Technical Skills
- Treatment planning
- Community outreach
- Client assessment
- Cultural awareness
- Patient documentation
- Conflict resolution
- Crisis intervention techniques
Certification
Qualified Mental Health Professional (QMHP)
Timeline
Qualified Mental Health Professional (QMHP)
Contracted
08.2025 - Current
Intern
Richmond Behavioral Health Authority
08.2025 - 12.2025
Breastfeeding Peer Counselor
Virginia Department of Health
01.2025 - 07.2025
Certified Community Doula
Contracted
03.2024 - Current
Billing Manager
Richmond Pediatric Dentistry and Orthodontics
01.2023 - 04.2024
Patient Access Representative
VCU Health
09.2022 - Current
Medical Billing & Insurance Coordinator
VCU Dental Care
07.2021 - 01.2023
Bachelor of Science - Social Work/Psychology
Virginia Union University
Diploma - Medical Billing and Coding
Madison Media Institute