Kiersten Shifflett
Elkton
Summary
Dedicated server with exceptional customer service skills, adept in cash handling and guest engagement. Proven ability to thrive in fast-paced environments while maintaining professionalism.
Overview
3
3
years of professional experience
Work History
Server
Ciro's Italian Eatery
05.2025 - Current
- Assisted in menu recommendations, enhancing guest satisfaction and engagement.
- Collaborated with team members during busy shifts to maintain an efficient workflow and deliver excellent guest experiences.
- Collaborated with kitchen staff to ensure timely food delivery and quality control.
- Adapted to a fast-paced environment and able to handle multiple tables with professionalism.
- Worked with the POS system to place orders, manage bills, and handle complimentary items.
Lifeguard
Massanutten Waterpark
07.2023 - 05.2025
- Monitored water safety and maintained vigilant surveillance of guests.
- Responded to emergencies with swift, appropriate first aid and CPR techniques.
- Enforced pool rules and regulations to ensure a safe environment for visitors.
- Assisted in training new lifeguards on safety protocols and emergency procedures.
- Collaborated with team members to improve response times during emergency drills.
Education
High School Diploma -
Blue Ridge Community College
Weyers Cave, VA06.2028
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Professional appearance
Timeline
Server
Ciro's Italian Eatery
05.2025 - Current
Lifeguard
Massanutten Waterpark
07.2023 - 05.2025
High School Diploma -
Blue Ridge Community College