Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kimberley Farris

Salem

Summary

Aiming to leverage my skills to successfully fill the Customer service role at your company.

Efficient professional with 1.5+ years of experience and a proven knowledge of customer communications and conflict resolution.

Overview

16
16
years of professional experience

Work History

driver, self employed

DOORDASH
Salem
05.2020 - Current
  • Used app to get food deliveries.
  • Picked up items.
  • Use GPS to deliver to customers home.
  • Kept up with mileage, gas, etc to file on taxes at end of year.
  • Worked when I wanted on my own time by myself.
  • Complied with company policies related to safe driving practices and procedures.
  • Recorded accurate mileage log information during each shift.
  • Contacted customers if there were delays in delivery due to traffic or other issues.
  • Answered customer inquiries regarding menu items, prices and availability.
  • Ensured that the correct order was delivered to the customer.
  • Followed all safety protocols while driving.
  • Loaded and unloaded delivery vehicles with food items.
  • Utilized GPS navigation systems to find most efficient routes for deliveries.
  • Handled cash payments from customers for delivery orders.
  • Maintained cleanliness of vehicle interior and exterior.
  • Provided excellent customer service throughout the delivery process.
  • Adhered to local traffic laws at all times while delivering orders to customers.
  • Collected tips from customers through hands-free electronic methods.
  • Picked up meals from local restaurants and dropped off at residential and business customer locations.
  • Recorded weekly hours and mileage for accurate payment.
  • Delivered fresh food to customers across local area.
  • Carried food in insulated bags to maintain hot or cold temperature.
  • Handled cash and electronic payments securely, providing accurate change and processing transactions via mobile devices.

Homemaker Aide

Self Employed
Fitzgerald
07.2013 - 04.2020

Homemaker. Took care of my home. No need to work at the moment.

Cashier

FLASH FOODS
Georgia
01.2013 - 06.2013
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Greet customers entering establishments.
  • Sell tickets and other items to customers.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Process merchandise returns and exchanges.
  • Stock shelves, and mark prices on shelves and items.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Calculate total payments received during a time period, and reconcile this with total sales.
  • Compute and record totals of transactions.
  • Compile and maintain non-monetary reports and records.
  • Issue trading stamps, and redeem food stamps and coupons.
  • Cash checks for customers.

Homemaker

No need to work. Took care of my children
Ocilla
05.2009 - 12.2012

Cleaned home. Took care of my children

Medical records specialist

TIFT REGIONAL MEDICAL CENTER
Tifton
02.2009 - 11.2009
  • Protect the security of medical records to ensure that confidentiality is maintained.
  • Retrieve patient medical records for physicians, technicians, or other medical personnel.
  • Release information to persons or agencies according to regulations.
  • Plan, develop, maintain, or operate a variety of health record indexes or storage and retrieval systems to collect, classify, store, or analyze information.
  • Process and prepare business or government forms.
  • Manage the department or supervise clerical workers, directing or controlling activities of personnel in the medical records department.

Education

Nail technician -

East central technical college
Fitzgerald, GA
02.2007

Medical Clinical - Medical Assisting

East central technical college
Fitzgerald, GA
06.2002

Skills

  • GPS navigation
  • Customer service
  • Cash handling
  • Order accuracy
  • Delivery coordination
  • Mileage tracking
  • Time management
  • Attention to detail
  • Self-motivation
  • Shipping and packaging
  • Adaptable driving techniques
  • Flexible schedule
  • Friendly and outgoing
  • Clean driving record
  • Transportation
  • Delivery pickup
  • Driving in adverse conditions
  • GPS and route planning
  • Navigational systems and GPS
  • City and non-city driving
  • Inclement weather driving
  • Punctual and reliable
  • Valid Driver's license
  • Data entry
  • Microsoft Excel
  • Record keeping
  • Confidentiality standards
  • Customer Service-oriented
  • Quality assurance
  • Fast typing speed
  • Professional and mature
  • Adaptability and flexibility
  • Typing accuracy
  • Spreadsheet management
  • Data processing
  • Document processing
  • Medical terminology
  • Basic math
  • Mail handling
  • Quality control
  • Numerical data entry
  • Verifying data accuracy
  • Computer skills
  • MS office
  • Microsoft Word
  • Problem solving
  • Organizational skills
  • Sales transactions
  • Credit card processing
  • Complaint resolution
  • Credit and cash transactions
  • Merchandise restocking
  • Refunds and exchanges
  • Refund handling
  • Cash management
  • Customer assistance
  • Scanner operations
  • Cash register systems
  • Payment collection
  • Cash register operation
  • Professionalism and courtesy
  • Cleaning and sanitizing
  • Transaction handling

References

References available upon request.

Timeline

driver, self employed

DOORDASH
05.2020 - Current

Homemaker Aide

Self Employed
07.2013 - 04.2020

Cashier

FLASH FOODS
01.2013 - 06.2013

Homemaker

No need to work. Took care of my children
05.2009 - 12.2012

Medical records specialist

TIFT REGIONAL MEDICAL CENTER
02.2009 - 11.2009

Nail technician -

East central technical college

Medical Clinical - Medical Assisting

East central technical college
Kimberley Farris