Summary
Overview
Work History
Education
Skills
Timeline
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Kimberley Nicklin

Kimberley Nicklin

Falls Church

Summary

Dynamic showroom sales representative with a proven track record at Fireclay Tile, excelling in client relationship management and project planning. Expert in delivering tailored design solutions and leading impactful presentations, driving significant sales growth while fostering strong partnerships with interior designers and architects. Proficient in CRM systems and committed to exceptional service.

Overview

17
17
years of professional experience

Work History

Showroom Sales Representative

Fireclay Tile
Washington
08.2024 - Current
  • Cultivate and maintain relationships with interior designers and architects in the DC Metro market through in-person visits, targeted email outreach, social media engagement, and hand-written thank-you notes.
  • Lead up to 10 in-market events monthly, including CEUs and showroom or firm presentations to promote Fireclay’s unique brand story, sustainable mission, and product line.
  • Deliver tailored tile recommendations based on project scope and design intent; provide quotes, propose trim solutions, and guide clients through the specification process.
  • Manage designer libraries, coordinate sample deliveries, and proactively follow up to convert opportunities into sales.
  • Conduct site visits, troubleshoot installation questions, and support clients from design development through procurement.
  • Actively prospect new accounts, and contribute to team sales targets through strategic pipeline management.

Project Manager

Edith Gregson Interiors
Washington
04.2022 - 07.2024
  • Managed high-end residential design projects from kickoff to installation, including vendor coordination, delivery timelines, and procurement tracking.
  • Partnered with clients to translate vision into actionable design plans while maintaining timelines and budgets.
  • Spearheaded sourcing of custom elements including rugs, tile, furniture, and wallpaper, ensuring alignment with the overall design concept.
  • Oversaw documentation, invoicing, and internal schedules to keep projects running smoothly.

Design Consultant

The Shade Store
Washington
11.2016 - 04.2022
  • Consistently achieved $1.2M in annual sales through expert guidance on custom window treatments for residential and trade clients.
  • Managed the 2nd-largest showroom nationally, overseeing daily operations and customer engagement.
  • Led in-home consultations, created detailed quotes, and coordinated site measurements and installations.
  • Built strong client rapport and maintained ongoing relationships with interior designers and contractors.

Assistant Manager

Pottery Barn
McLean
11.2008 - 11.2016
  • Led and mentored a team of 10+ associates while managing store visual merchandising, marketing initiatives, and sales strategy.
  • Recognized by leadership for creating compelling floor sets and providing an exceptional in-store experience.
  • Played a key role in hiring, training, and fostering a positive, high-performing team culture.

Education

Bachelor of Fine Arts - Ceramics

Kansas State University
Manhattan, KS
05.2004

Skills

  • Client relationship management
  • Interior design sales
  • Project planning and procurement
  • Onsite presentations and events
  • CRM systems and Salesforce
  • Sample management and library organization
  • Visual merchandising strategies
  • Written and verbal communication
  • Detail orientation and organization
  • Adobe Creative Suite
  • Microsoft Office Suite
  • AI tools proficiency

Timeline

Showroom Sales Representative

Fireclay Tile
08.2024 - Current

Project Manager

Edith Gregson Interiors
04.2022 - 07.2024

Design Consultant

The Shade Store
11.2016 - 04.2022

Assistant Manager

Pottery Barn
11.2008 - 11.2016

Bachelor of Fine Arts - Ceramics

Kansas State University

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Kimberley Nicklin