Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
20
20
years of professional experience
Work History
Interim Financial Aid Manager
New River Community College
07.2024 - Current
Supervise financial aid staff at both locations
Serve as Functional Lead for SIS (PeopleSoft) Financial Aid Module
Manage the Application Process and Data Entry into SIS/FA Access
Coordinate the Need Analysis Review and Awarding Process and data entry of awards into SIS
Coordinate Authorization and Disbursement process for all financial aid accounts
Assist in development of policies and procedures to ensure federal, state, and local regulations for financial aid programs are properly implemented
Participate in financial aid workshops on and off-campus
Remain current on all changes to federal and state regulations and keep staff informed of any changes affecting their area of work
Coordinate Monitoring and reporting requirements to ensure compliance
Maintain confidentiality in all aspects of job
Interpreter/Academic Advisor
New River Community College
08.2005 - 07.2024
Maintain confidentiality in all aspects of job
Evaluate Financial Aid Credit Audit (FACA) report
Support students when flagged by instructors (CLAS)
Maintain database of students registered with CDS office
Worked directly with CDS Coordinator to determine appropriate accommodations required for students with disabilities
Provide required documentation to faculty to notify of a students accommodation requirements
Provide academic advising and schedule building for students on caseload
Education
Master of Arts - Executive Leadership
Liberty University
Lynchburg, VA
05-2018
Bachelor of Science - Management & Leadership
Bluefield College
Bluefield,VA
12-2017
Skills
Experience with PeopleSoft SIS, EAB Navigate, Canvas
Strong supervisory, decision-making, and effective problem-solving skills
Excellent written and oral communication skills
Ability to prioritize and multi-task while work in a demanding,fast-paced environment while changing priorities as needed to adhere to required timelines
Knowledge of state and federal financial aid programs
Ability to establish and maintain strong working relationships with students, families, coworkers and staff, and the public population
Ability to plan, organize, and direct comprehensive financial aid programming to meet the needs of a diverse student population
Maintain a high ethical standard with a commitment to excellence and integrity
Ability to work effectively in a collaborative, equitable, and team-oriented environment
Educational, Guidance, and Career Counselors and Advisors at Pearl River Community CollegeEducational, Guidance, and Career Counselors and Advisors at Pearl River Community College