Kimberly Brill
Strasburg
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
30
30
years of professional experience
Work History
Supervisor of Administrative Services I
Acadia Healthcare
Winchester
08.2021 - Current
- Supervised daily operations in behavioral healthcare environment, ensuring regulatory compliance and optimal service delivery.
- Managed staff schedules and coordinated training for new employees, enhancing team readiness and operational continuity.
- Implemented safety protocols and maintained a secure patient care environment.
- Greet patients, schedule all necessary appointments, run daily reports, multi -line phone system, record keeping, handle any patient concerns, work directly with supervisors, ensure the clinic runs efficiently on daily a basis.
911 Dispatcher
Warren County Sheriff’s Office
Front Royal
12.2021 - 09.2022
- Answered and dispatched emergency calls for service, providing timely assistance to citizens and addressing routine inquiries.
- Operated multi-line phone systems to receive emergency calls.
- Coordinated response efforts with law enforcement and emergency services.
- Maintained accurate records of calls and incidents for review.
Medical Receptionist
Selma Medical Associates
Winchester
01.2021 - 01.2022
- Checked patients in and out, answered multi-line phone system, performed data entry, and scheduled appointments to ensure smooth patient flow.
- Greeted patients and visitors warmly upon arrival at the medical facility.
- Managed appointment scheduling using electronic health record systems efficiently.
- Verified patient insurance information and collected necessary documentation accurately.
Medical Receptionist
Winchester Endocrinology
Winchester
04.2020 - 09.2020
- Answered phones and scheduled appointments while managing medical records and patient check-in/check-out.
- Managed patient scheduling and appointment confirmations for a busy medical practice.
- Handled patient check-ins and maintained organized reception area at Selma Medical Associates.
- Assisted healthcare providers by coordinating patient records and necessary documentation.
Behavioral Support Specialist
UMFS
Edinburg
04.2014 - 10.2017
- Supported students in therapeutic day school setting, addressing emotional, behavioral, or intellectual challenges to facilitate their engagement and progress.
- Facilitated behavioral interventions for children in crisis situations.
- Collaborated with multidisciplinary teams to develop individualized support plans.
- Trained staff on effective behavioral management techniques and strategies.
Direct Support Professional
Res care
Woodstock
05.2012 - 07.2015
- Delivered direct care to adults with intellectual and physical disabilities, fostering a supportive environment in a group home setting.
- Assisted individuals with daily living activities and personal care needs.
- Implemented individualized support plans for clients with developmental disabilities.
- Facilitated communication between clients, families, and healthcare providers.
Senior Pharmacy Technician
Walgreens
Stephens City
02.2007 - 03.2010
- Managed inventory and maintenance while providing customer service.
- Processed and filled prescriptions accurately for diverse patient needs.
- Assisted pharmacists in medication therapy management and consultations.
- Managed inventory levels, ensuring timely restocking of medications and supplies.
Pharmacy Technician
Rite Aid
Strasburg
04.2005 - 02.2007
- Filling prescriptions, data entry, customer service, insurance billing, inventory management.
- Dispensed medications accurately to patients and healthcare providers.
- Managed inventory levels to ensure availability of medications and supplies.
- Assisted customers with prescription inquiries and medication guidance.
CNA
Skyline Terrace Nursing Home
Woodstock
02.2004 - 04.2005
- Provided daily personal care to patients unable to care for themselves, including feeding and bathing.
- Assisted residents with daily activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff.
- Provided companionship and emotional support to residents.
Administrative Assistant
Perseverance Charters
North Beach
03.1996 - 08.2003
- Delivered customer service, performed data entry, managed bookkeeping, and scheduled charters to support operational efficiency.
- Coordinated daily office operations and maintained efficient administrative processes.
- Managed scheduling and communication for staff and stakeholders effectively.
- Prepared documents and presentations for meetings and events promptly.
Education
Business Administration
Lord Fairfax Community College
Middletown, VASkills
- Medical billing
- Insurance verification
- Medical records
- EMR systems
- Medical record management
- Medical office experience
- Pharmacy technician experience
- Hospital experience
- Appointment scheduling
- Scheduling coordination
- Documentation reporting
- Record keeping
- Multi-tasking
- Workflow management
- Time management
- Decision-making
- Problem solving
- Team collaboration
- Effective communication
- Communication skills
- Conflict resolution
- Customer service
- Organizational skills
- Microsoft Office
- Effective communication
- Organizational skills
Timeline
911 Dispatcher
Warren County Sheriff’s Office
12.2021 - 09.2022
Supervisor of Administrative Services I
Acadia Healthcare
08.2021 - Current
Medical Receptionist
Selma Medical Associates
01.2021 - 01.2022
Medical Receptionist
Winchester Endocrinology
04.2020 - 09.2020
Behavioral Support Specialist
UMFS
04.2014 - 10.2017
Direct Support Professional
Res care
05.2012 - 07.2015
Senior Pharmacy Technician
Walgreens
02.2007 - 03.2010
Pharmacy Technician
Rite Aid
04.2005 - 02.2007
CNA
Skyline Terrace Nursing Home
02.2004 - 04.2005
Administrative Assistant
Perseverance Charters
03.1996 - 08.2003
Business Administration
Lord Fairfax Community College