Logan Ayscue
GAINESVILLE
Summary
Dynamic and reliable professional with a strong background in guest service at Jiffy Lube Live. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in crowd control and ticket verification, consistently ensuring a positive experience for patrons while maintaining safety and professionalism in high-pressure environments.
Developed strong communication and organizational skills in fast-paced event environment. Adaptable and capable of managing crowds and ensuring smooth operations. Looking to transition into new field, leveraging transferrable skills to contribute effectively to dynamic team.
Overview
1
1
year of professional experience
Work History
Usher
Jiffy Lube Live
04.2024 - Current
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
- Directed ticket holders to seats and facility locations.
- Managed crowd control effectively, ensuring timely seating and minimizing disruptions.
- Maintained professional demeanor to represent venue and create positive impression.
- Maintained updated knowledge of event information to provide guests with accurate details.
- Assisted patrons with seating by giving directions and lighting paths.
Associate
Five Below
09.2024 - 03.2025
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
Education
High School Diploma -
Gainesville High School
Gainesville, VA06-2026
Skills
- Patience and composure
- Reliability and punctuality
- Safety awareness
- Working under pressure
- Guest service
- Sense of responsibility
- Team player mentality
- Cash register operation
Timeline
Associate
Five Below
09.2024 - 03.2025
Usher
Jiffy Lube Live
04.2024 - Current
High School Diploma -
Gainesville High School
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