Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kimberly Galindo

Triangle

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Operations Manager

LA Fitness
08.2022 - Current
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Interacted well with customers to build connections and nurture relationships.

Sales Associate

Foot Locker
10.2021 - 07.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Listened to customer needs and desires to identify and recommend optimal products.

Team Leader

Panera Bread
08.2020 - 10.2021
  • Frequently inspected production area to verify proper equipment operation.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Led by example, demonstrating commitment and professionalism that inspired team members to excel.

Education

High School Diploma -

Forest Park High School
Woodbridge, VA
06.2022

Skills

  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Customer Service
  • Health and safety compliance
  • Organizational Management
  • Sales background
  • FLUENT IN SPANISH

Certification

  • [First Aid CPR AED certification], [Heartsaver] - [2/17/2023]
  • [Certified Pool & Spa Operator], [High Sierra Pools] - [07/12/2024]

Languages

Spanish
Native or Bilingual

Timeline

Operations Manager

LA Fitness
08.2022 - Current

Sales Associate

Foot Locker
10.2021 - 07.2022

Team Leader

Panera Bread
08.2020 - 10.2021

High School Diploma -

Forest Park High School
Kimberly Galindo