Kimberly Norman
Chesapeake
Summary
Seasoned Security Officer Supervisor with background in leading and training security teams to uphold organizational safety standards. Comprehensive knowledge of security protocols, risk assessment procedures, and emergency response planning. Demonstrated ability to develop strategic security policies and maintain surveillance systems for maximum efficiency. Previous work has resulted in improved site safety through effective management strategies and team leadership.
Overview
8
8
years of professional experience
Work History
Security Officer Supervisor
Securitas Security Services USA
Virginia Beach
05.2024 - 01.2025
- TSI is responsible for administering this plan, monitoring agencies for new requirements, updating this plan, communicating any changes to employees, and monitoring the overall effectiveness of the plan.
- TSI has set up contingency plans (Emergency Action Plan) for addressing the workplace needs as well as employee safety and health during an outbreak.
- TSI will ensure compliance with mandatory requirements of any applicable Commonwealth of Virginia's executive order or order of public health emergency related to the COVID-19 disease as well as being compliant with current CDC Guidelines.
- TSI has made a face covering mandatory in all facilities when social distance cannot be kept and encouraged wearing a face covering at all times.
- TSI will promote frequent and thorough hand washing, including by providing employees, customers, visitors, the general public, and other persons to Givens facilities with a place to wash their hands.
- TSI has established policies and procedures for managing and educating visitors to any TSI facility.
- TSI will minimize large gatherings whenever possible, when not possible will enforce social distancing.
- TSI has addressed infectious disease preparedness and response with all Tidewater Staffing staff members.
- Inspected physical security controls such as locks, gates, fences, lighting, alarm systems.
- Reviewed incident reports prepared by Security Officers before submitting them for approval.
- Supervised the development of security plans, strategies, and practices for assigned areas.
- Compiled regular reports regarding security operations including staffing levels, incident summaries.
- Interacted regularly with other departments in order to ensure a secure environment for customers and employees.
- Investigated any reported criminal activity occurring within the facility or grounds.
- Maintained records of daily activities related to incidents, patrols, alarms.
- Provided direction and guidance to staff in the performance of their duties.
- Developed and implemented training programs for security officers on safety protocols and emergency response procedures.
- Assisted in developing crisis management plans in order to minimize disruption during emergencies.
- Responded promptly to emergency situations and coordinated with law enforcement agencies as needed.
- Monitored security personnel activities to ensure compliance with established policies and procedures.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Wrote reports outlining thefts, unauthorized access violations, or other unusual occurrences to help support later criminal or civil actions.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Investigated security alarms, altercations and suspicious activity.
- Delegated team tasks and assigned security personnel to posts or patrols.
- Oversaw closed-circuit television cameras and monitored for threats.
- Collaborated with law enforcement to resolve escalated situations.
Shift Lead Supervisor
Top Guard Security
Norfolk
01.2021 - 04.2024
- Implemented strategies designed to increase morale among workers; organized events such as team-building exercises.
- Assigned tasks to employees based on their abilities, skill levels, and experience.
- Help with scheduling shifts.
- Patrolling
Quality Control Inspector
Olam Edible Nuts
Edenton
04.2020 - 01.2021
- Adhered strictly to Good Manufacturing Practices guidelines at all times.
- Participated in internal and external audits to ensure compliance with applicable regulations.
- Maintained records of all nonconforming products and completed corrective actions as required.
Line Leader
KFC Taco Bell
Plymouth
05.2017 - 04.2020
- Monitored production lines to ensure accuracy of product quality, quantity, and timing.
- Assisted in troubleshooting problems related to production line equipment or processes when needed.
- Developed strategies for improving operational efficiency and productivity.
- Reviewed product specifications prior to each shift start-up and monitored output throughout the shift.
- Trained new hires on the use of machinery and standard operating procedures for the line.
- Inspected finished products before packaging them for shipment according to established standards.
Education
High School Diploma -
Plymouth High School
Plymouth , NC06-1995
Skills
- Emergency response
- Security monitoring
- Incident investigation
- Regulatory compliance
- Report writing
- Team leadership
- Employee training
- Conflict resolution
- Surveillance operations
- Access control
- Policy enforcement
- Safety protocols
- Communication skills
- Patrol supervision
- Security training
- Detail orientation
- Security management
Department
Safety
Personal Information
Title: EH & S Lead
Training
COVID-19 Emergency Regulation requirements, Infectious Disease Preparedness and Response Plan, Characteristics and methods of spread of SARS-CoV-2, Symptoms of COVID-19, Safe work practices and PPE requirements, Donald Warner, 01/07/22
Discrimination Policy - Prohibitions
- Discharge or discrimination for exercising rights under safety provisions.
- Discharge or discrimination for providing and wearing personal protective equipment.
- Discharge or discrimination for raising concerns about infection control.
Contingency Plan
Address workplace needs and employee safety during an outbreak., Potential exposure locations, Methods of exposure, Sources of COVID-19 disease
Timeline
Security Officer Supervisor
Securitas Security Services USA
05.2024 - 01.2025
Shift Lead Supervisor
Top Guard Security
01.2021 - 04.2024
Quality Control Inspector
Olam Edible Nuts
04.2020 - 01.2021
Line Leader
KFC Taco Bell
05.2017 - 04.2020
High School Diploma -
Plymouth High School