KIMBERLY OLDS ARTIS
Chesapeake
Summary
Accomplished Medical Assistant with expertise in electronic health records and patient scheduling at Doreen Homehealth. Proven ability to enhance clinical documentation accuracy by 20%. Adept at vital signs measurement and medical terminology, ensuring efficient patient care. Strong communicator with a knack for insurance processing, fostering seamless operations and patient satisfaction.
Overview
25
25
years of professional experience
Work History
Homecare Agency Administrator
Cater 2Caring LLC
Virginia Beach
06.2023 - Current
- Developed and maintained filing systems for easy access to documents.
- Implemented office policies to improve workflow and organization.
- Ensured compliance with applicable laws and regulations.
- Processed invoices and payments promptly.
- Organized meetings, conferences, and events for the agency.
- Handled confidential information in a secure manner.
- Processed invoices, payments and other financial transactions accurately.
- Performed administrative tasks such as filing documents and answering phones.
- Maintained accurate financial records and budgets.
- Provided customer service support to clients.
- Assisted in the recruitment of new employees.
- Developed and implemented organizational policies and procedures.
- Analyzed data to identify areas of improvement.
- Fostered client and vendor relationship building through consistent and effective communication.
- Documented business requirements, functional specifications and training procedures.
- Maintained work safety and followed established operating procedures and practices.
- Organized and maintained documents, files and records.
- Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Pitched in to help with office tasks during busy periods and staff absences.
- Determined staffing requirements, interviewing, hiring and training new employees.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Read through contracts, regulations and procedural guidelines to verify comprehension and compliance.
Medical Assistant
Doreen Homehealth
Norfolk
12.2016 - Current
- Record patients' medical history, vital statistics, or information such as test results in medical records.
- Interview patients to obtain medical information and measure their vital signs, weight, and height.
- Explain treatment procedures, medications, diets, or physicians' instructions to patients.
- Contact medical facilities or departments to schedule patients for tests or admission.
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
- Schedule appointments for patients.
Personal care Assistant
Elder care home health
Virginia Beach
09.2001 - 12.2016
- Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.
- Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
- Administer bedside or personal care, such as ambulation or personal hygiene assistance.
- Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
- Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle.
Unit Secretary
Sentara health care system
Norfolk
02.2001 - 12.2003
- Use computers for various applications, such as database management or word processing.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Create, maintain, and enter information into databases.
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
- Maintain scheduling and event calendars.
- Make copies of correspondence or other printed material.
- Schedule and confirm appointments for clients, customers, or supervisors.
- Establish work procedures or schedules and keep track of the daily work of clerical staff.
- Order and dispense supplies.
- Take dictation in shorthand or by machine and transcribe information.
Education
Nursing -
Tidewater Tech
Norfolk, VAHigh School Diploma -
Norview High School
Norfolk, VASkills
- Electronic health records
- Patient scheduling
- Vital signs measurement
- Medical terminology
- Insurance processing
- Clinical documentation
Timeline
Homecare Agency Administrator
Cater 2Caring LLC
06.2023 - Current
Medical Assistant
Doreen Homehealth
12.2016 - Current
Personal care Assistant
Elder care home health
09.2001 - 12.2016
Unit Secretary
Sentara health care system
02.2001 - 12.2003
Nursing -
Tidewater Tech
High School Diploma -
Norview High School