Kimberlyn J Fugon Cordova
Woodbridge
Summary
Dynamic DCCM/Upgrade Specialist at GXO Logistics with a proven track record in inventory management and quality compliance. Adept at analyzing customer feedback to enhance processes, while fostering strong team collaboration and communication. Committed to maintaining safety standards and delivering exceptional client support in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
DCCM/Upgrade Specialist
GXO Logistics
Sterling
03.2025 - Current
- Managed inventory updates using warehouse management systems.
- Assisted team members with equipment operation and safety protocols.
- Coordinated product upgrades and ensured compliance with quality standards.
- Documented procedures for maintaining accurate records of upgrades completed.
- Performed detailed analysis of customer feedback regarding upgrade process.
- Completed investigations into complaints, incidents and accidents at work sites.
Receptionist
Proledge Bookkeeping Services
Manassas
07.2023 - 07.2024
- Greeted clients and visitors with a friendly and professional demeanor.
- Managed phone calls, directing inquiries to appropriate staff members.
- Maintained organized reception area, ensuring cleanliness and accessibility.
- Scheduled appointments and coordinated calendars for bookkeeping services team.
- Assisted in processing incoming mail and distributing correspondence efficiently.
- Handled basic inquiries about bookkeeping services, promoting a welcoming environment.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Monitored office supplies inventory and placed orders when necessary.
- Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
- Maintained security by following procedures, monitoring logbooks, and issuing visitor badges.
Education
High School Diploma -
Forest Park High School
Woodbridge, VA06-2022
Skills
- Inventory management
- Equipment operation
- Quality compliance
- Data documentation
- Customer feedback analysis
- Customer relationship management
- Communication skills
- Team collaboration
- Client support
- Analytical thinking
- Safety management
- Professionalism
- Communication
Certification
- CompTIA Security+ ce
Languages
English
Professional
Spanish
Professional
Timeline
DCCM/Upgrade Specialist
GXO Logistics
03.2025 - Current
Receptionist
Proledge Bookkeeping Services
07.2023 - 07.2024
High School Diploma -
Forest Park High School
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