Kira Lake
Chester Gap
Summary
Detail-oriented professional with strong communication, planning, and prioritization skills honed through a year of experience. Demonstrated ability in report writing, business correspondence, and office management. Proven leadership in optimizing workflow and enhancing team productivity.
Overview
10
10
years of professional experience
Work History
Scanning Technician 2
Nightwing
Warrenton
05.2025 - Current
- Executed routine clerical duties, including typing letters and scanning documents.
- Collaborated with team members to achieve project objectives and meet deadlines.
- Partnered with cross-functional teams to support goal attainment.
- Provided support and guidance to colleagues, fostering a collaborative work environment.
- Managed time to ensure completion of tasks within established deadlines.
Services Lead
Amentum
Chantilly
04.2018 - 05.2025
- Performed deep cleaning for clients, ensuring thorough care and attention to specific needs.
- Serviced bathrooms through thorough cleaning, sanitizing, and supply replenishment.
- Maintained clean environments by vacuuming, cleaning windows, and dusting.
- Kept building entryway glass clean and polished for optimal presentation.
- Restocked supplies, including facial tissues, to ensure comfort and enhance guest experience.
- Trained new employees on departmental procedures and assisted with locating supplies.
- Operated equipment and handled chemicals while adhering to safety protocols.
- Engaged guests to create a welcoming atmosphere and improve overall satisfaction.
Administrative Assistant
Winchester Medical Center
Winchester
02.2017 - 10.2017
- Handled multi-line phones, routed calls, and greeted visitors to ensure smooth office operations.
- Provided logistical support for meetings and events, including room reservations and agenda preparation.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Developed spreadsheets and databases to track, analyze, and report performance and sales data.
- Recommended process changes that improved accuracy and responsiveness in customer service department.
- Conducted research to collect and record relevant data.
- Monitored cardiac heart activity of patients for safety and compliance.
- Facilitated patient transfers for admissions and discharges within hospital setting.
Cleaning Services
Winchester Medical Center
Winchester
09.2016 - 02.2017
- Sanitized bathrooms and kitchens with effective products to reduce germ spread and enhance overall guest health safety
- Removed bed sheets and towels from rooms and treated linens to restore all items to pristine condition for guest satisfaction
- Completed laundry services with special attention to requirements of different items, including hand washing and dry cleaning
- Operated power equipment tools such as vacuums for long periods of time
- Slid beds, sofas and furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas
- Inspected rooms, halls and lobbies to identify necessary repairs and furniture replacement, ensuring a well-maintained environment
- Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency
- Disposed of trash and recyclables each day to avoid waste buildup
- Provided extra room bedding, linens, towels, and furniture for guests with special needs
Education
High School Diploma -
Rappahannock County High School
Washington, VA4 2016
Skills
- Document management
- Program file maintenance
- Workflow organization
- Report analysis
- Security protocols
- Efficiency optimization
- Operational safety measures
- Time management
- Problem solving
- Attention to detail
- Client relations
- Customer service
- Team collaboration skills
- Relationship building
- Admin support
Timeline
Scanning Technician 2
Nightwing
05.2025 - Current
Services Lead
Amentum
04.2018 - 05.2025
Administrative Assistant
Winchester Medical Center
02.2017 - 10.2017
Cleaning Services
Winchester Medical Center
09.2016 - 02.2017
High School Diploma -
Rappahannock County High School