Konic Crawley
Stafford
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
15
15
years of professional experience
Work History
Overnight Support
Heritage House
10.2020 - Current
- Working with clients and overnight supervision
- Work with clients Downs...Autism...Dementia and etc
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Overnight Support
Heritage House
10.2020 - Current
- Working with clients and overnight supervision
- Work with clients Downs...Autism...Dementia and etc
Store Manager
Dollar General
06.2019 - Current
- Handling of cash...register and stocking...payroll
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Ignition Coil Assemble
Honda Power Equipment
10.2016 - 11.2018
- Assembly based work...Did a lot of different jobs...Able to work well with others and very aware of details
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Collaborated effectively with team members to meet production targets consistently.
Technician
Franks Cinebowl and Grille
08.2015 - 03.2016
- Responsible for repairing arcade games TVs and bowling pin setters
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Optimized system performance thorough testing and analysis.
Assistant Store Manager
Rue 21
11.2012 - 01.2014
- Responsibilities
- Take out trash
- Take deposits to the bank
- Handled and filed daily paper work
- Visual specialists
- Accomplishments
- I was determined to deliver great customer service each and every time
- Skills Used
- Customer Service skills
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Trained and guided team members to maintain high productivity and performance metrics.
Assistant Manager
Dollar Tree
09.2010 - 10.2012
- Responsibilities
- Handled inventory
- Cashier and Stocker
- Take bank deposits
- Handled daily paperwork
- Accomplishments
- Up selling was a strong point for me
- Skills Used
- Good Customer Service
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Education
Diploma -
Halifax County High
South Boston, VA01.2005
Skills
- Communication skills
- Customer service
- Cash register
- Leadership
- Organizational skills
- Time management
- Sales
- Service writing
Timeline
Overnight Support
Heritage House
10.2020 - Current
Overnight Support
Heritage House
10.2020 - Current
Store Manager
Dollar General
06.2019 - Current
Ignition Coil Assemble
Honda Power Equipment
10.2016 - 11.2018
Technician
Franks Cinebowl and Grille
08.2015 - 03.2016
Assistant Store Manager
Rue 21
11.2012 - 01.2014
Assistant Manager
Dollar Tree
09.2010 - 10.2012
Diploma -
Halifax County High
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