Konya Moore
Newport News
Summary
Friendly and dedicated professional with experience in personal care and client support. Strong problem-solving and teamwork skills, focused on enhancing customer satisfaction and building lasting relationships.
Overview
1
1
Certification
3
3
years of professional experience
Work History
RCH
Commonwealth Senior Living
Portsmouth, VA
03.2026 - 07.2026
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Personal Care Assistant
Care Advantage, Inc.
Newport News, VA
04.2023 - 11.2025
- Assisted clients with daily living activities, promoting independence and comfort.
- Developed personalized care plans in collaboration with healthcare professionals.
- Monitored client health status, reporting changes to nursing staff promptly.
- Educated clients and families on medication management and safety practices.
- Maintained accurate records of client progress and care interventions.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
- Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Maintained current knowledge of best practices in personal care through ongoing professional development opportunities.
- Maintained detailed documentation of client progress, sharing updates with family members and healthcare providers as necessary.
- Supported clients'' mental health by actively listening to concerns and offering compassionate companionship during challenging times.
- Promoted independence with structured routines and clear communication to support clients in their daily lives.
Personal Care Assistant
Hope In Home Care
Newport News, VA
12.2024 - 02.2025
- Trained new staff on best practices for client care and safety protocols.
- Coordinated transportation for clients to medical appointments as needed.
- Implemented feedback systems to enhance service delivery and client satisfaction.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
Education
High School Diploma -
Bertie High School
Windsor08-2010
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Certification
- Certified PCA, Care Advantage Inc. 2023
Timeline
RCH
Commonwealth Senior Living
03.2026 - 07.2026
Personal Care Assistant
Hope In Home Care
12.2024 - 02.2025
Personal Care Assistant
Care Advantage, Inc.
04.2023 - 11.2025
High School Diploma -
Bertie High School