Summary
Overview
Work History
Education
Skills
Leadership Experience
Hobbies and Interests
Websites
Timeline
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Kozi Russell

Richmond

Summary

Motivated and detail-oriented service professional pursuing a full-time position as a Business Analyst. Experienced in customer service and financial analysis with proven ability to identify inefficiencies and propose data-driven solutions. Passionate about leveraging business strategy and innovation to drive organizational success.

Overview

6
6
years of professional experience

Work History

Cashier

Buffalo Wild Wings
Blacksburg
07.2024 - Current
  • Conducted an internal audit of two months of financial records during a promotional deal, uncovering losses exceeding $3,000 at our store’s location, and recommended terminating the promotion to prevent further financial impact
  • Processed an average of 200 daily transactions with complete accuracy and minimal customer wait times
  • Completed all point of sale opening and closing procedures, ensuring accurate and efficient payment processing

Janitorial Staff

Canterbury Rehabilitation Center
Richmond
05.2022 - 08.2022
  • Took initiative in delegating tasks and motivating team members, improving overall efficiency while maintaining high cleanliness and safety standards that positively impacted the community experience
  • Led coordination within an 8-person janitorial team to maintain cleanliness across 100 rooms daily, ensuring a welcoming environment for staff, residents, and community visitors

Team Leader

Subway
Richmond
02.2020 - 02.2022
  • Supervised and motivated a night crew of 8 employees during weekday shifts, sustaining high productivity and fostering a collaborative, team-oriented culture
  • Compiled and presented daily sales and product-usage reports, providing managers with actionable insights that improved inventory planning, reduced food waste, and ensured consistent service for the community
  • Streamlined daily audit procedures by reconciling sales and cash drawer balances with complete accuracy, strengthening financial accountability and safeguarding company resources

Education

B.S. - Business

Virginia Tech
Blacksburg, VA
05.2026

Skills

  • Tableau
  • Power BI
  • Microsoft Suite
  • Sales Analytics and Reporting
  • Pivot Table Trend Analysis
  • Project Management
  • Point of Sale Operations
  • Data Accuracy and Loss Prevention

Leadership Experience

Team Captain – Varsity Basketball
Richmond, VA | 11/2021 – 02/2022

  • Mediated conflicts among teammates to maintain a cohesive and positive team dynamic
  • Motivated peers through proactive leadership and effective communication, serving as the on-court and practice leader
  • Set performance standards by modeling discipline, teamwork, and resilience under pressure

Hobbies and Interests

  • Traveling
  • Basketball
  • Landscaping
  • Jamaican Food
  • Fashion
  • Will Smith Movies
  • Weightlifting

Websites

Timeline

Cashier

Buffalo Wild Wings
07.2024 - Current

Janitorial Staff

Canterbury Rehabilitation Center
05.2022 - 08.2022

Team Leader

Subway
02.2020 - 02.2022

B.S. - Business

Virginia Tech

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Kozi Russell