Summary
Overview
Work History
Education
Skills
Project Profiles
Timeline
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Krishnakumar Sriram

Short Pump

Summary

Krishnakumar Sriram has over 16 years of working experience in the software services industry, with specialization in automation testing using JavaScript with the WebDriverIO and Mocha frameworks, as well as excellent manual testing skills involving both web application and database testing, and API testing using Postman. He has worked for over 12 years in healthcare companies and over 4 years in retail companies. He has extremely good hands-on experience in all phases of STLC and has successfully played a variety of roles, including that of Onsite Test Lead, Offshore Module Lead, in various retail and healthcare testing projects for customers like CarMax, Aetna, Cigna, Emblem Health, Anthem, and Cigna Health Spring. Krishnakumar Sriram has excellent domain knowledge of healthcare and retail institutions. Krishnakumar Sriram also possesses sound technical knowledge and holds the Indian Testing Board ISTQB certification in the Foundation module. Krishnakumar Sriram has immaculate customer focus, and always walks that extra mile to serve the best interests of the customers. As part of her assignments, she has displayed exemplary skills in team guidance, taking complete ownership of specific projects, driving them from end to end, client communication, requirement analysis, test planning, test execution, test status reporting, impact analysis for enhancements, defect logging, and defect tracking. He has displayed extreme flexibility to provide continuous weekend support for production implementation. Krishnakumar Sriram has shown tremendous dedication over these years to apply his technical skills, automation expertise, and domain knowledge to a superlative extent, and has delivered many projects of various complexities to customers’ delight. The customer accolades that Krishnakumar Sriram has received are a testimony to the same.

Overview

16
16
years of professional experience

Work History

QE Lead (CarMax)

Cognizant Technology Solutions US Corporation
Richmond
02.2021 - Current
  • QE Lead for the Order Insights application (Sales Manager)
  • Order Insights applications is an abode of all the finance applications coming through the Carmax.com site (Customers – buyers and sellers) and Order Processing site (Store managers and supervisors).
  • The UI for the Order Insights application is developed using .NET 6.0 with React.
  • Hosting and API services are constructed with the incorporation of Azure, .NET 6, and back end: Cosmos DB.
  • As a QE lead, I will be creating and maintaining a suite of automated test scripts in qTest for the UI using WebdriverIO with the Mocha framework, using Node.js as the platform, and with JavaScript as the programming language.
  • As a QE lead, I will be creating the test strategy and test cases according to the design and functional requirements of the Order Insights application, and I will document them in qTest for validation.
  • As a QE lead, I will be performing validations on the various APIs of the website using the Postman framework.

QA Lead (Emblem Health) Claims CXT PPMs

Cognizant Technology Solutions US Corporation
New York
04.2019 - 01.2021
  • Maintenance and enhancement requests for claims adjudication for Change Healthcare.
  • The PPMs involve the following:
  • Claims Adjudication: Pre-adjudication, Post Adjudication, Claim Finalization, Rate Sheet validations.
  • Claims Workflow: Workflow warning messages - Routing Rules.
  • Configuration: - DOFR Config and Rules.
  • ClaimsXten (CXT): CXT UI overview - Claims comparison between Facets and CXT.

Configuration Analyst (Amerihealth)

Cognizant Technology Solutions US Corporation
Norfolk
05.2018 - 03.2019
  • Migration of Florida Medicaid pricing configuration form QNXT to Anthem GBD FACETS, TN Cover Kids, and AR PASSE pricing configuration.
  • The FL project involves the migration of provider-contracted pricing configuration from the QNXT system to the GBD Facets system.
  • Provider contracts involve professional providers, ancillary providers, hospital providers, etc.
  • Similarly, I worked on pricing configurations for TN Cover Kids and AR Passe implementation.
  • As a part of this project, QNXT data has been analyzed and mapped to the FACETS system for implementation.
  • The different pricing methodology used for this project, FL Medicaid Fee Schedules for Professional agreements and contracts.
  • Per diem pricing for nursing facilities, APR-DRG for inpatient hospitals, EAPG for outpatient hospitals, and negotiated contracted pricing based on contract.
  • This project has mapped to multiple lifecycles from analysis, build, and deploy, quality assurance, and testing.

E2E Test Lead (Cigna Pharmacy)

Cognizant Technology Solutions US Corporation
Horsham
09.2017 - 01.2018
  • This healthcare client is a leading provider of managed healthcare benefits, indemnity healthcare benefits, dental, pharmacy, vision, and group insurance coverage.
  • The client’s business group identifies potential drug manufacturers who, to promote sales, want to put their products on the client’s formulary (preferred drug list/network).
  • Rebates are obtained from the individual manufacturers when drugs bought under the client’s pharmacy insurance policies cross pre-defined limits.
  • This project/program involves the validation of pharmacy benefits configuration by claim testing in Argus against the requirement document for benefit configurations set up for a client and electronic Patient Reported Outcomes (ePro).
  • Argus is a leading independent provider of healthcare information management services, supporting commercial, Medicaid, and Medicare Part D, with a business model that provides full disclosure and transparency.
  • Argus serves a wide range of clients and key healthcare organizations, including managed care organizations, pharmacy benefit managers, and pharmaceutical manufacturers.

E2E QA (Cigna Healthspring)

Cognizant Technology Solutions US Corporation
Nashville
04.2016 - 09.2017
  • CMS Audit Remediation: CMS provided sanctions for this healthcare client, and this program is about to comply with CMS standards on the sanctions for Part D and Part C appeals and grievances for the Medicare program.
  • This program aims to structurize and regulate all the Universe data according to CMS guidelines by incorporating a staging or intermediate database, pulling the clean data to the existing database, and finally generating the Universe reports according to CMS guidelines.
  • MAPD & MAPA AEP: Benefits testing for the MAPD & MAPA Annual Enrollment Program.

QA Mobile & Functional Tester (Cigna)

Cognizant Technology Solutions US Corporation
Windsor
08.2015 - 02.2016
  • CPSE is a customer-centric web application where the user can get enrolled and has the options to select suitable plans based on a suite of plan options given by a third-party vendor; they provide the customer with plan scores and rankings based on the customer’s responses to questionnaires.
  • As a tester, my role was to deliver a quality customer application, both in functional and responsive aspects, using Perfecto (a responsive mobile testing tool).

QA Scrum Tester (Aetna)

Cognizant Technology Solutions US Corporation
Hartford
01.2015 - 05.2015
  • A new enhancement to the process for the client, where the client is looking to make progress in the world of consumer business with so many new products readily available in the market, where they can plug in these consumer applications to the existing applications or create new functionality with less complexity in order to provide the service to individual customers and also to the existing customers.
  • The existing applications are very old, and any changes or additions to the existing functionality are taking a very long time. Additionally, the process to validate all the applications is complex.
  • In order to address this issue, the client is coming up with a new strategy where they can use the existing RESTful APIs and, with the use of IIB (IBM Integration Bus) and MarkLogic (NoSQL Database), they want to integrate all the third-party consumers, like Member Central – a web application that provides member services – and also Salesforce – a web application that will play a major role in storing customer demographics data and routing calls to customer care representatives, as well as many existing applications. This layer is called the EIE (Enterprise Integration Engine), which will act as a single integration layer between existing client applications and third-party applications.

QA Test Lead - Broker Commissions(Aetna)

Cognizant Technology Solutions US Corporation
Hartford
08.2014 - 12.2014
  • The ACOM3 is a web-based application that calculates commissions for the agents and brokers.
  • From an external system, IDX, the member enrollments file gets generated, and after processing, that file is input into Acom3.
  • Commissions are calculated based on certain formulas and broker information (Schedule IDs, Product ID, Primary Affiliation, Effective Date, and Hierarchy Level) associated with the member.

QA & Data Analyst Onsite Lead (Aetna)

Cognizant Technology Solutions US Corporation
Phoenix
01.2013 - 08.2014
  • This client is providing Medicaid and Children's Health Insurance Program (CHIP) services to eligible populations in the Tarrant and Bexar service areas.
  • Medicaid and CHIP's free and low-cost programs allow families to access immunizations, prenatal visits, checkups, emergency care, and more, without worrying about how to pay for them.

QA Analyst(Aetna)

Cognizant Technology Solutions US Corporation
Minneapolis
10.2012 - 01.2013
  • This healthcare client is a leading provider of managed healthcare benefits, indemnity healthcare benefits, dental, pharmacy, vision, and group insurance coverage.
  • The client’s business group identifies potential drug manufacturers who, to promote sales, want to put their products on the client’s formulary (preferred drug list/network).
  • Rebates are obtained from the individual manufacturers when drugs bought under the client’s pharmacy insurance policies cross pre-defined limits, which are decided at the contract level.
  • It generates around $400 million per year through the rebates.

QA Analyst

Cognizant Technology Solutions India Pvt. Ltd Offshore
04.2009 - 10.2012
  • The Channel management application is a web user end application comprising of features like Coverage and benefits, Claims, care & Treatment, Health records and Health Programs
  • The Network and Provider application is a business end application involving the mass transfer of members from one CAP Office to another and also transfer of members from one IPA to another on termination of CAP office or IPA’s

Education

MASTER DEGREE, M.E -

PSG College of Technology
Coimbatore

BACHELOR DEGREE, B.E -

College of engineering Guindy
Chennai, 25

Skills

  • QTest
  • Lean Kit
  • Quality Center
  • Version One
  • Rational Team Concert
  • Rational Quality Manager
  • Clear Quest
  • Jira
  • Cosmos DB
  • IBM Data Studio
  • AGS Server Studio 80
  • Teradata
  • SQL Developer
  • QNXT
  • Argus
  • FACETS

Project Profiles

  • CarMax, QE Lead, US, 02/01/21, Present, qTest, Lean Kit, Cosmos DB, Postman, Webdriver IO, SQL Developer
  • Emblem Health, QA Lead Claims CXT PPMs, US, 04/01/19, 01/31/21, 2, 10, Facets, ALM, SQL Developer
  • Anthem, Configuration Analyst, Norfolk, VA, 05/01/18, 03/31/19, 15, Facets, JIRA, SQL Developer
  • Cigna Pharmacy, End to End Test Lead, Horsham, PA, 09/01/17, 01/31/18, 10, Argus
  • Cigna Health Spring, End to End Tester, Nashville, TN, 04/01/16, 09/30/17, 10, TFS, Teradata, IBM Data Studio
  • Cigna, QA mobile & Functional tester (Sprint tester), Windsor, CT, 08/01/15, 02/29/16, 10, Benefit insight Admin tool, Consumer Plan selection and enrollment (CPSE)
  • Aetna, QA Scrum Tester – Provider stream, Hartford, CT, 01/01/15, 05/31/15, 20, Enterprise Provider and Network Database, Health Rules Payer, IBM Data Studio
  • Aetna, QA Test Lead - Broker Commissions.ACOM3, Hartford, CT, 08/01/14, 12/31/14, 6, ACOM3
  • Healthcare client, QA & Data Analyst Onsite Lead, Phoenix, AZ, 01/01/13, 08/31/14, 9, SQL Server Management Studio, Remedy, QNXT 4.8
  • Aetna, QA Analyst, Minneapolis, MN, 10/01/12, 01/31/13, 15, Quality Center, Clear Quest
  • Aetna, QA Analyst, Chennai, Tamil Nadu, 04/01/09, 10/31/12, 11, Quality Center, Clear Quest

Timeline

QE Lead (CarMax)

Cognizant Technology Solutions US Corporation
02.2021 - Current

QA Lead (Emblem Health) Claims CXT PPMs

Cognizant Technology Solutions US Corporation
04.2019 - 01.2021

Configuration Analyst (Amerihealth)

Cognizant Technology Solutions US Corporation
05.2018 - 03.2019

E2E Test Lead (Cigna Pharmacy)

Cognizant Technology Solutions US Corporation
09.2017 - 01.2018

E2E QA (Cigna Healthspring)

Cognizant Technology Solutions US Corporation
04.2016 - 09.2017

QA Mobile & Functional Tester (Cigna)

Cognizant Technology Solutions US Corporation
08.2015 - 02.2016

QA Scrum Tester (Aetna)

Cognizant Technology Solutions US Corporation
01.2015 - 05.2015

QA Test Lead - Broker Commissions(Aetna)

Cognizant Technology Solutions US Corporation
08.2014 - 12.2014

QA & Data Analyst Onsite Lead (Aetna)

Cognizant Technology Solutions US Corporation
01.2013 - 08.2014

QA Analyst(Aetna)

Cognizant Technology Solutions US Corporation
10.2012 - 01.2013

QA Analyst

Cognizant Technology Solutions India Pvt. Ltd Offshore
04.2009 - 10.2012

MASTER DEGREE, M.E -

PSG College of Technology

BACHELOR DEGREE, B.E -

College of engineering Guindy

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Krishnakumar Sriram