Kristal Manzano
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
18
18
years of professional experience
Work History
Digital Designer
Self-employeed
Richmond
05.2025 - Current
- Produced high-quality graphics for websites, social media platforms, and print materials.
- Managed multiple projects simultaneously while meeting tight deadlines without compromising quality.
- Integrated animation into digital designs as required by clients.
- Optimized digital images for use across multiple platforms.
- Designed logos, icons, and other brand elements according to client specifications.
- Reviewed final layouts, making improvements and suggestions as needed.
- Fostered relationships with retail clients through effective communication, negotiation and collaboration.
- Determined size and layout of copy material and selected styles and size of fonts.
Order Picker /Warehouse Packer
Amazon
Richmond
12.2023 - Current
- Verified accuracy of orders by comparing items and quantities picked to customer invoices.
- Utilized scanning equipment for picking, packing and shipping orders.
- Assembled boxes or other containers and packed items carefully to ensure safe shipment.
- Prepared orders for shipment by wrapping packages securely with protective materials such as bubble wrap or foam padding.
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
- Packaged fragile items with protective padding to prevent damages during shipments.
Dental Front Office Receptionist
New York Family Dentistry
Brooklyn
09.2021 - 06.2023
- Managed patient accounts receivable ensuring timely payment of outstanding balances due on accounts.
- Performed basic bookkeeping tasks such as balancing cash drawers and preparing bank deposits.
- Maintained inventory of office supplies and ordered new materials when needed.
- Updated patient records regularly following each visit or procedure performed.
- Performed clerical duties such as photocopying, faxing, scanning and mailing documents when necessary.
- Assisted in maintaining an organized front desk area at all times.
- Assisted with the preparation of documents such as medical histories, insurance forms and consent forms.
- Created charts for new patients prior to their appointment date.
- Resolved billing issues with insurance companies in a timely manner.
- Answered phone calls, scheduled appointments and verified patient insurance coverage.
- Ensured HIPAA compliance while handling confidential patient information.
Home Health Aide
A Plus Home Agency
Brooklyn
01.2015 - 12.2019
- Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
- Engaged patients in recreational activities such as reading books or playing games.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Administered medications as instructed by physician or nurse practitioner.
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
- Prepared meals and snacks according to prescribed diets.
- Transported clients to doctor appointments and social events.
- Instructed family members regarding proper home care techniques and infection control procedures.
Cashier
Food Bazaar
Brooklyn
08.2007 - 11.2010
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Issued receipts, refunds, credits or change due to customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Followed company security procedures for handling large sums of money.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Accepted cash and credit card payments, issued receipts and provided change.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Education
Cosmetology Certificate -
New York International Beauty School
New York, NY12-2008
High School Diploma -
Bushwick School For Social Justice
Brooklyn, NY06-2007
Skills
- Graphic design
- Client communication
- Project management
- Creative problem solving
- Attention to detail
- Collaboration skills
- Negotiation skills
- Analytical skills
- Excellent communication
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Digital Designer
Self-employeed
05.2025 - Current
Order Picker /Warehouse Packer
Amazon
12.2023 - Current
Dental Front Office Receptionist
New York Family Dentistry
09.2021 - 06.2023
Home Health Aide
A Plus Home Agency
01.2015 - 12.2019
Cashier
Food Bazaar
08.2007 - 11.2010
Cosmetology Certificate -
New York International Beauty School
High School Diploma -
Bushwick School For Social Justice