Kristen Davis
Chester
Summary
Dedicated to delivering professional support and team leadership to business operations. Dependable and detail-oriented to manage multiple task and priorities. Recognized for exemplary customer service, and team collaboration.
Overview
5
5
years of professional experience
Work History
Beauty Advisor
Ulta
Chester
06.2025 - Current
- Assisted customers with product selections and beauty consultations.
- Maintained cleanliness and organization of the beauty department displays.
- Explained product benefits and usage to enhance customer understanding.
- Demonstrated makeup application techniques during customer interactions.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
Customer Service Representative
Mission BBQ
Colonial Heights
05.2022 - 01.2025
- Mastered purchase order system to handle payments ranging from $3000 to $5000 per shift.
- Engaged in answering customer telephone calls promptly to avoid on hold wait times.
- Promoted high customer satisfaction by resolving problems with knowledge and friendly service.
- Processed orders and answered questions on menu items while developing customer service and multi-tasking skills.
- Trained peers.
- Maintained cleanliness and organization of dining area.
Sales Associate
Foodlion Grocery Store
Chester
09.2020 - 03.2022
- Operated cash register and processed customer transactions accurately and efficiently.
- Trained new associates on store policies, procedures, and customer service expectations.
- Greeted customers and provided exceptional customer service.
- Restocked shelves as needed to ensure sufficient inventory levels.
Education
Bachelor of Science - Clinical Child Psychology
Norfolk State University
Norfolk, VA05-2026
Skills
- Multi-tasker
- Ability to work independently
- Verbal and Written communication
- Problem solving
- Adaptabilty
- Leadership
Activities and Leadership
- Actively engaged in leadership roles both on and off campus. Served as the Event Coordinator for the Student Government Association, organizing events that foster student unity and campus engagement. Also a student leader for the Christian Student Fellowship, where I lead small group bible studies and support spiritual development among my peers. I mentored youth ages 11-16 at the youth center on Fort Gregg Adams, guiding them through personal challenges and encouraging growth. I am passionate about service, leadership, and empowering.
Timeline
Beauty Advisor
Ulta
06.2025 - Current
Customer Service Representative
Mission BBQ
05.2022 - 01.2025
Sales Associate
Foodlion Grocery Store
09.2020 - 03.2022
Bachelor of Science - Clinical Child Psychology
Norfolk State University