KRISTEN LUNDY

• Acted as a liaison between individuals and various federal, state, and local entities.
• Maintained comprehensive record-keeping and data collection systems.
• Developed and updated person-centered plans, ensuring individual satisfaction with services.
• Managed electronic health records in Credible and WaMS systems.
• Managed member health issues and identified and resolved barriers to effective care.
• Ensured compliance with regulatory requirements from DOJ, DMAS, DBHDS, SSA, and DSS.
• Collaborated with internal departments, providers, and community-based organizations.

- Provided comprehensive assistance to disabled clients and individuals with serious illnesses, focusing on enhancing their quality of life and independence.

- Supervised and guided clients through various skill-building activities, promoting their personal growth and development.

- Supported clients in daily living activities, including meal preparation and personal hygiene, ensuring their comfort and well-being.

- Established strong, trusting relationships with clients, fostering a supportive and positive environment.

- Maintained accurate and up-to-date case notes, documenting client progress and relevant information.

- Accompanied clients to appointments and activities, providing necessary support and encouragement.

- Assisted clients with errands, promoting their independence and community engagement, and provided companionship.

- Administered medications according to established protocols, ensuring client safety and adherence to treatment plans.

- Collaborated effectively with multidisciplinary teams to deliver holistic and integrated care to clients.

- Monitored client progress, diligently documenting changes in behavior and reporting observations to supervisors regularly.