Kristen Maguire
Ridgeway
Summary
Dynamic Administration Assistant with a proven track record at Healthcare National Marketing Inc., excelling in customer service and data management. Enhanced office efficiency through streamlined processes and effective training. Skilled in Microsoft Excel and adept at fostering positive client relationships, ensuring high satisfaction and organizational success, including team work and independent work included
Overview
10
10
years of professional experience
Work History
Administration Assistant
Healthcare National Marketing Inc.
09.2013 - 06.2022
- Supported team by preparing reports and presentations for stakeholder meetings.
- Streamlined administrative processes to enhance overall office efficiency.
- Facilitated training sessions for new staff on office protocols and systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Executed record filing system to improve document organization and management.
- Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
- Demonstrated exceptional adaptability when faced with shifting priorities or new assignments from management figures in real-time situations.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Housekeeper
Self Employed
02.2012 - 08.2013
- Maintained cleanliness and organization of multiple residential spaces through effective cleaning techniques.
- Utilized industry-standard cleaning supplies and equipment to ensure high-quality results.
- Established and followed efficient cleaning schedules to optimize time management.
- Provided exceptional customer service by addressing client needs and preferences promptly.
- Implemented eco-friendly cleaning solutions, enhancing sustainability in household management.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Dusted picture frames and wall hangings with cloth.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
Education
GED -
EXETER HIGH SCHOOL
Exeter, NHSkills
When it comes to computers and or laptops I can work very well with word, Microsoft excel, and data entry, spreed sheets and anything needing done computer wise
Customer service is a main thing that I enjoy and excel in people skills
Being outspoken professional, and work driven are my main priorities
Timeline
Administration Assistant
Healthcare National Marketing Inc.
09.2013 - 06.2022
Housekeeper
Self Employed
02.2012 - 08.2013
GED -
EXETER HIGH SCHOOL