Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
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Kristen Watkins

Fishersville

Summary

Dynamic and dedicated professional with a proven track record at Walgreens, excelling in prescription distribution and customer relationship management. Known for enhancing service quality through effective communication and attention to detail, I thrive in fast-paced environments, ensuring client satisfaction and operational efficiency. Passionate about delivering exceptional care and support.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Associate

Sheetz
Fishersville
05.2024 - Current
  • Assisted in customer service by welcoming guests and managing checkout processes, contributing to a smooth operation.
  • Supported kitchen operations by preparing customer orders, enhancing service quality and efficiency.

Personal Care Assistant

Care Advantage, Inc.
Staunton
01.2024 - 05.2024
  • Supported clients in daily activities, ensuring comfort and well-being.
  • Facilitated daily care routines for clients, enhancing their quality of life.
  • Provided essential assistance with daily tasks, promoting client independence.

Pharmacy Assistant

Walgreens
Stuarts Draft
10.2023 - 01.2024
  • Assisted in distributing accurate prescriptions to customers and verified insurance coverage.
  • Managed customer and doctor phone calls to ensure proper prescription fulfillment.
  • Guided customers through insurance coverage inquiries and facilitated accurate prescription distribution.

Internet Fulfillment Assosciate

Lowes
Staunton
08.2019 - 01.2020
  • Processed orders via phone and online, ensuring accuracy and timely fulfillment.
  • Retrieved and delivered items curbside for customers, maintaining efficiency and customer satisfaction.
  • Coordinated order processing and item retrieval to facilitate prompt and accurate curbside delivery.

Education

High School Diploma -

Wilson Memorial High School
Fishersville, VA
05-2020

Intro To Medical

Valley VoTech
Fishersville, VA
05-2017

Skills

  • Prescription distribution
  • Customer order processing
  • Inventory management
  • Care routine facilitation
  • Insurance verification
  • Customer relationship management
  • Time management
  • Problem resolution
  • Quality assurance
  • Effective communication
  • Attention to detail
  • Organizational skills
  • Outgoing personality
  • Hospitality and accommodation
  • Task prioritization
  • Cleaning techniques
  • Customer service
  • Friendly and outgoing
  • Customer engagement
  • Verbal and written communication
  • Excellent people skills
  • Retail store operations
  • Listening skills
  • Calm demeanor
  • Client service
  • Professional demeanor

Certification

  • Pharmacy Technician Trainee
  • Personal Care Assistant Certification

Languages

English
Professional

Accomplishments

  • Started Management Training at Sheetz

Timeline

Sales Associate

Sheetz
05.2024 - Current

Personal Care Assistant

Care Advantage, Inc.
01.2024 - 05.2024

Pharmacy Assistant

Walgreens
10.2023 - 01.2024

Internet Fulfillment Assosciate

Lowes
08.2019 - 01.2020

High School Diploma -

Wilson Memorial High School

Intro To Medical

Valley VoTech

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Kristen Watkins