Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kristian Mabe

Woodbridge

Summary

Dynamic and dedicated professional with extensive experience at Dunkin' Donuts, excelling in beverage preparation and customer service. Recognized for training new hires and enhancing customer satisfaction through active listening and efficient POS system usage. Proven ability to streamline operations and foster loyalty, ensuring a positive experience for all patrons.

Experienced with curriculum development, lesson planning, and student assessment. Utilizes effective classroom management strategies to foster positive learning environment. Knowledge of diverse teaching methodologies and educational technologies.

Overview

3
3
years of professional experience

Work History

Barista

Dunkin' Donuts
12.2023 - 06.2024
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Cashier

Greek Squad
09.2023 - 12.2023
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Cashier

Subway
08.2023 - 12.2023
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Cashier, Baker

Papa John's Pizza
07.2023 - 12.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Complied with health and safety codes to protect staff and customers.
  • Produced consistently high-quality baked goods for customers.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.

Instructor

Incourage Martial Arts
06.2021 - 09.2022
  • Established clear expectations to foster a positive learning environment.
  • Maintained consistent classroom management techniques to enhance student engagement.
  • Tracked student progress through regular check-ins with struggling students.
  • Identified root causes of academic challenges to facilitate targeted interventions.
  • Boosted student performance by delivering individualized support and constructive feedback.
  • Initiated innovative learning methods to close instructional gaps and improve comprehension.

Education

No Degree - Nursing

Northern Virginia Community College
Annandale, VA
06-2028

High School Diploma -

Mabe Home Academy
Richmond, VA
06-2024

Skills

  • Active listener
  • Cleanliness
  • Beverage preparation
  • POS systems
  • Professional demeanor
  • New hire training
  • Class instruction
  • Collaborative team player

Accomplishments

I'm very active in sports and have accomplished medals in martial arts. I also have good entrepreneur ideas and have been successful in lawn care and auto detailing businesses.

Timeline

Barista

Dunkin' Donuts
12.2023 - 06.2024

Cashier

Greek Squad
09.2023 - 12.2023

Cashier

Subway
08.2023 - 12.2023

Cashier, Baker

Papa John's Pizza
07.2023 - 12.2023

Instructor

Incourage Martial Arts
06.2021 - 09.2022

No Degree - Nursing

Northern Virginia Community College

High School Diploma -

Mabe Home Academy

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Kristian Mabe