Kristin Brock
Springfield
Summary
Facilitated accounts payable, scheduling, record management, and customer service to support efficient office operations.
Overview
10
10
years of professional experience
Work History
Accounts Payable Specialist
Bridgepoint Healthcare
07.2024 - 01.2026
- Executed processing of invoices and expense reports with precision and adherence to deadlines.
- Oversaw maintenance of financial records and account reconciliation to ensure policy compliance.
- Facilitated collaboration with vendors and internal departments to address and resolve discrepancies.
- Oversaw office administration and facilitated cross-functional project initiatives.
Medical Administrative Assistant/TMS Technician
Altahir Behavioral Health
Stafford, VA
05.2023 - 07.2024
- Facilitated administrative support for medical staff, ensuring efficient clinic operations.
- Executed transcranial magnetic stimulation (TMS) therapy procedures with meticulous accuracy and precision.
- Oversaw maintenance of patient records while ensuring adherence to HIPAA regulations.
- Facilitated patient appointment scheduling and managed inquiries to enhance service efficiency.
Appointment Scheduler
Optum
04.2022 - 05.2023
- Organized patient appointment schedules and facilitated coordination with healthcare providers.
- Oversaw appointment calendar management and optimized resource utilization.
- Facilitated effective communication with patients to confirm appointments and deliver essential information.
Customer Service Representative
TDB
02.2022 - 04.2022
- Delivered exceptional customer service by addressing client inquiries, concerns, and complaints.
- Facilitated order processing, billing, and account management tasks.
- Addressed customer issues promptly and professionally to enhance satisfaction.
Medical Receptionist
Burke Pediatrics
Burke, VA
02.2016 - 09.2021
- Facilitated patient and visitor reception by directing individuals to appropriate departments.
- Oversaw patient check-in and check-out operations to enhance workflow efficiency.
- Assisted with incoming calls, scheduled appointments, and verified insurance details.
Staff Associate
CDC Quantico
Quantico, VA
02.2019 - 08.2020
- Provided essential administrative support to enhance the daycare experience for military personnel and their families.
- Managed daily office functions to streamline data filing processes and enhance correspondence efficiency.
- Managed comprehensive event planning and coordination efforts to enhance attendee experience.
- Crafted and delivered engaging lesson plans aimed at enriching children's learning experiences.
Education
Certified Medical Administrative Assistant -
MedCerts
High School Diploma -
Thomas A. Edison High School
07.2004
Skills
- Payment processing
- Entry verification
- Data inputting
- Invoice processing
Timeline
Accounts Payable Specialist
Bridgepoint Healthcare
07.2024 - 01.2026
Medical Administrative Assistant/TMS Technician
Altahir Behavioral Health
05.2023 - 07.2024
Appointment Scheduler
Optum
04.2022 - 05.2023
Customer Service Representative
TDB
02.2022 - 04.2022
Staff Associate
CDC Quantico
02.2019 - 08.2020
Medical Receptionist
Burke Pediatrics
02.2016 - 09.2021
Certified Medical Administrative Assistant -
MedCerts
High School Diploma -
Thomas A. Edison High School