Kristin Kowalski, LCSW
West Springfield,VA
Summary
Problem-solving Clinical Director qualified to manage health regulations, perform patient care and further motivate talented staff. Enthusiastic professional with background affecting positive patient outcomes, finding creative solutions to administrative issues and interacting with diverse personalities.
Overview
11
11
years of professional experience
Work History
Clinical Director
Dr. Goldberg & Associates
03.2021 - Current
- Maintain clinical caseload
- Develop and maintained strong interdisciplinary team collaboration to ensure optimal patient outcomes.
- Oversee quality improvement initiatives, leading to higher patient satisfaction rates and better compliance with regulatory standards.
- Collaborate with outside professionals to develop comprehensive patient treatment plans.
- Conduct regular performance evaluations for clinical staff, identifying areas for improvement and providing constructive feedback for growth.
- Improve overall practice functioning by creating standardized processes and procedures for daily operations.
- Recruit hired, and trained high-quality clinicians who contributed positively to practice's mission and vision.
- Reduce wait times for appointments by optimizing scheduling systems and ensuring adequate staffing levels at all times.
- Coach and trained newly hired employees so that each understand job responsibilities and requirements of positions.
- Developed, implemented, revised, and evaluated policies and procedures.
- Developed and implemented supervisory program.
Therapist
Potomac Psychological Center
11.2017 - 11.2021
- Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
- Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Collaborated with interdisciplinary teams to provide comprehensive care for clients with complex needs.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Coached clients on effective coping strategies, empowering them to manage symptoms independently outside of therapy sessions.
- Adapted interventions as needed based on ongoing assessment of client progress throughout course of treatment.
Therapist
North Spring Behavioral Healthcare
12.2012 - 04.2020
- Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
- Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions (CBT, DBT, Trauma-informed)
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Collaborated with interdisciplinary teams to provide comprehensive care for clients with complex needs.
- Facilitated group therapy sessions, promoting supportive environment for shared learning and growth.
- Provided crisis intervention services, stabilizing clients in distress and connecting them with necessary resources.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Continuously updated professional knowledge through ongoing research, training, and participation in industry conferences and workshops.
- Coached clients on effective coping strategies, empowering them to manage symptoms independently outside of therapy sessions.
- Worked closely with families to educate them on mental health issues, facilitate open dialogue, and foster supportive home environment for client recovery.
- Attended regular treatment team meetings to assist in providing comprehensive care.
- Discharge planning.
Education
Master of Arts - Social Work
Virginia Commonwealth University
Richmond, VA05.2002
Bachelor of Arts - Psychology
George Mason University
Fairfax, VA05.1999
Skills
- Patient Care
- Employee Performance Evaluations
- Practice Administration
- Collaborative Skills
- Quality Improvement
- Clinical Supervision
- Direct Patient Care
- Interdisciplinary Collaboration
- Exemplary Communication Skills
- Patient Relations
- Clinical Leadership
- Developing Training Programs
Timeline
Clinical Director
Dr. Goldberg & Associates
03.2021 - Current
Therapist
Potomac Psychological Center
11.2017 - 11.2021
Therapist
North Spring Behavioral Healthcare
12.2012 - 04.2020
Master of Arts - Social Work
Virginia Commonwealth University
Bachelor of Arts - Psychology
George Mason University
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