KRISTINE CREED
Clarksville
Summary
At IES Communications, I spearheaded project management enhancements, integrating Agile methodologies to boost efficiency and team synergy. My leadership fostered a culture of continuous improvement and innovation, enhancing client satisfaction and fostering professional growth among team members. Skilled in project planning and coordination, I adeptly balanced multiple projects, ensuring timely, high-quality deliverables.
Overview
4
4
years of professional experience
Work History
Project Lead
IES Communications
08.2021 - Current
- Streamlined project management processes by implementing Agile methodologies and improving team communication.
- Optimized resource utilization by accurately forecasting project needs and allocating resources accordingly throughout the project lifecycle.
- Improved overall team performance by conducting regular performance evaluations and providing constructive feedback to facilitate professional growth.
- Collaborated with cross-functional teams to ensure seamless integration of various project components.
- Facilitated clear communication between internal departments, ensuring all parties remained aligned on goals throughout the duration of each project.
- Partnered with project team members to identify and quickly address problems.
- Ensured timely delivery of critical deliverables by closely monitoring progress against milestones and adjusting plans as necessary.
- Developed comprehensive project plans that clearly outlined objectives, timelines, budgets, risks, and success metrics for all stakeholders.
- Enhanced client satisfaction by consistently delivering high-quality projects within budget and on schedule.
- Mentored junior team members, fostering professional growth and increasing overall team efficiency.
- Established strong relationships with clients, leading to repeat business and positive referrals for the company.
- Ensured compliance with industry standards and regulations, maintaining project integrity and client trust.
- Fostered culture of continuous improvement, leading to more efficient project workflows.
- Balanced multiple projects simultaneously, maintaining focus on priorities and deadlines.
- Adapted project plans in response to changing requirements, minimizing disruptions to project timelines.
- Encouraged innovation among team members, leading to development of more effective project strategies.
- Initiated quality assurance practices that resulted in higher client satisfaction rates.
- Streamlined communication channels between departments, facilitating smoother project execution.
- Developed comprehensive project documentation, ensuring clarity and accessibility for all team members.
- Maintained open communication by presenting regular updates on project status to customers.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Monitored project progress, identified risks and took corrective action as needed.
Education
4 Year Apprenticeship - Telecommunications
IBEW Local 103
Boston, MA05.1992
Associates In Science - Eguine Management
Mt.Ida College
Boston06.1987
Skills
- Collaborative mindset
- Leadership skills
- Project planning
- Project coordination
- Project management
- Multi-tasking skills
- Employee coaching
- Client communications
- Project documentation
- Effective project management
- Task delegation
- Organization skills
- Customer focus
- Meeting facilitation
- Team motivation
Affiliations
4 years experience on various Microsoft projects in Boydton Virginia, Atlanta Georgia, Chantilly Virginia.
Timeline
Project Lead
IES Communications
08.2021 - Current
4 Year Apprenticeship - Telecommunications
IBEW Local 103
Associates In Science - Eguine Management
Mt.Ida College
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